Quality Engineering Lead

Newton, MA, United States

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

This will be a hybrid role in our Newton, MA office.

What you will be doing:

Work with business team in understanding and documenting well defined requirements.

Serve as internal SME for assigned projects and answer all project related queries from team members, Business Analysts and the project team.

Work independently, with minimum supervision

Develop and review test plans and test strategy documents based on business requirements.

Create and execute detailed test cases based on functional specifications.

Modify and maintain existing test cases as needed based on updated functionality.

Participate in all aspects of testing, including Functional, System Integration, Regression and User Acceptance Testing.

Report, review and retest defects and ensure that all important defects have been resolved at the appropriate level prior to product release.

Provide input in creating Root Cause Analysis and defect triage discussions

Keep Test case repository updated with latest changes and execute on demand basis with industry standard testing tools.

Prepare and publish reports on Bug Analysis, Traceability on test coverage, KPIs, Release over Release trends on a regular basis.

Perform periodic gap analysis and plan to enhance test coverage

Collaborate with testing contributors to create heatmap on skills and effectively carve out plan to provide training, as needed

Work closely with Release manager on Pre/Post Production activities including a smoke test

Manage a team of Quality Engineer(s) across multiple projects and provide resource allocation on competing project priorities.

Work with manager in resolving any capacity issues and deliver Timeline/Scope driven quality deliverables

Motivate and support team members to expand their current skills and encourage them to learn and grow in their career paths

Exercise good judgment and collaborate with your manager in establishing strong quality management practices

What we hope you bring to the role:

At least 8 years' experience in testing web-based and/or mobile applications, including 2-3 years of experience in leading projects with multiple team members.

Excellent communication skills

Bachelors' degree in a related field

Experience in CRM supported automation tools; setting up a framework and design automation tests is a plus.

Strong knowledge and experience with industry standard defect management tools

Ability to multi-task and manage competing priorities

Strong problem-solving capabilities

Experience in estimating time and resources for projects

Strong knowledge of quality management practices

Ability to interact professionally with a diverse group including executives, managers, and subject matter experts

Experience working with offshore and geographically spread out development and testing teams

Completed industry standard testing certification.

Experience and exposure to SOX compliance and audits is a plus

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons: Our home office employees support all facets of our business - and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at [email protected] or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA) .

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

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