QA Processors
Memphis, TN, United States
Job Description:
Who We Are:
Saks is a world-renowned luxury ecommerce destination. The company's unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.
Job Responsibilities:
Performs quality assurance related activities on a daily basis including, but not limited to, Inbound Receipt Verification; selling off item issues; entering Country of Origin for items; correcting item description details; communicate inbound item issues; and assist in the timely resolution of these issues.
Perform data entry as required to ensure all transactions are entered.
Cross-train and support the production departments as required.
Must present information and respond to questions from leads, managers, buyers, etc.
Must define problems and identify possible solutions.
Must work independently.
Other duties and responsibilities as assigned.
Skill Requirements: Minimum of a high school education. Prefer candidate with some post secondary education. 1-3 years of experience in a retail, wholesale, or direct-to-consumer QA environment.
Must have verbal and written communication skills. Communicate in a timely and appropriate manner to all levels.
Demonstrate well-developed analytical and problem solving skill set.
Work in a fast-paced environment.
Take charge and maintain ownership of assigned area.
Good computer skills and learn new systems quickly.
Operate the Kiva automated fulfillment system and other supporting systems as required.
Dependable, work with a sense of urgency. Demonstrated past performance containing high energy and delivering positive results.
Excellent organizational and efficiency skills
Work well under pressure and time constraints
Demonstrate enthusiasm and be celebrative in a team environment to deliver positive business results.
Perform multiple tasks at the same time.
Knowledge of Microsoft applications and create/maintain spreadsheets and other files.(Excel, Word, Outlook)
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.