Senior Management Consultant

Boston, MA, United States

Senior Management Consultant

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Management Consultant to work in the Advanced Process Solutions division within Fidelity Investments in Westlake, TX, Durham, NC, Boston, MA, or Salt Lake City, UT!

The Role

The Senior Management Consultant supports crafting Fidelity’s digital servicing strategy demonstrating core and common capabilities and solutions. At Fidelity, we have an objective to digitize and automate client interactions and business processes. Are you interested in connecting digital and operations ecosystems while simplifying our processes and achieving broader impact through reuse?

This role will work with the Advanced Process Solutions (APS) senior team and members, and APS Enterprise Architecture in the creation and delivery of solutions that complement the organization’s current product management and development functions. The role includes responsibility for supervising and leading teams conducting business case development reviews and plans, driving rigor and sound decision making with our technology spend, and driving alignment towards an Enterprise-wide focus on unit cost.

In our organization, we align to all major businesses at Fidelity that use APS platforms today. In addition, the individual will partner with digital product owners as well as leaders in our business and technology organizations.

Our long-term focus and growth of the team will be to develop proficiency in the areas of building and applying solutions, making sound capital investment decisions, and developing team member expertise and skillsets.

The Senior Management Consultant blends deep business, engineering, and design expertise while coaching, mentoring, and growing associates, and is deeply committed to delivering value to our business partners. In the Agile structure, we partner with other Fidelity leaders to build and evolve consistent practices and standards for the niche skills and expertise of the team, and influence the vision, strategic decisions, solutions development and priorities, domain to your expertise. This role will oversee projects staffed by Business Architecture associates, who will primarily support Product Areas and Teams, autonomous Squads, and/or initiatives on a time-limited, as needed basis. It is critical that the individual filling this role be passionate about helping associates grow and develop in their expertise and is committed to developing expertise and knowledge to bring the latest thinking to the role.

The Expertise You Have

- Fifteen years of Business Design & Transformation Experience or Management Consulting experience (or equivalent). Business Architecture a plus

- Strong communication and presentation skills, including the ability to communicate at the level of the business and technology audience (junior associates to senior management)

- Success leading and delivering complex strategic and growth initiatives

- Extensive Major Initiative/Program Management experience

- Financial Services / Benefits Outsourcing industry experience

- Advanced/expert knowledge and proven business application of Business Architecture; Enterprise Solution Architecture experience a plus

- Systems analysis and design and/or technology architecture a plus

- Enterprise-level Business Value Analysis, Business Case Development and Planning

- Functional Financial Services and Operations Expertise

- Comfortable with complexity, ambiguity, and managing change; self-motivated

- Strong interpersonal skills, including the ability to work across the organization and interact and influence effectively with all levels of management and peers

- Excellent presentation, documentation, communication and influencing skills as well as skills for influencing technology direction in business context. Ability to translate business needs into technology solutions.

- Complex case development for large scale technology efforts

- Strong ownership and accountability to deliver results

- Management System Design & Enablement

- Agile and Functional Senior Leadership & Execution

- Demonstrated problem-solving expertise

- (Nice to have) Expertise in Workflow, Orchestration and Document Management Systems, as well as related digital capabilities

The Team We work in a highly matrixed operating environment, aligned within the Firm’s agile operating model and working with key business partners.

You will work within APS’ Business Architecture Center of Excellence alongside team members and business partners from a range of backgrounds, including business process re-engineers/lean practitioners, solution architects, product teams, and others.

COVID Work Policy

Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.

Dynamic Working – Post Pandemic

Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.

Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com .

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com .

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients . We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com .

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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