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Opal Hotels Group
Charlotte, NC, United States
Job Description Job Description Department – Executive Office Reports to – Director of Operations What’s the job? As General Manager you’ll be responsible for the overall success (financial, guest experience, quality standards) of the hotel, using strong leadership skills to optimize guest and associate experience and financial returns. You wil
Job Source: Opal Hotels GroupSerendipity Labs
Charlotte, NC, United States
About Serendipity Labs Serendipity Labs offers upscale workplace communities to its members from a cross section of industries. It does so through the superior service delivery of flexible workplace offerings such as private offices, team spaces, coworking memberships and venues for events and business meetings. With a growing national and inter
Job Source: Serendipity LabsPrimo Partners-Ben & Jerry's-Starbucks
Charlotte, NC, United States
Job Description Job Description General Manager is our name for full-time Managers of our Ben & Jerry’s Scoop Shop. We work as a Team of 1. Our stores work in collaboration with our Off-Premise Operations, so the ability to multitask is vital. You are empowered to be the CEO of your business. You are tasked with growing your people, growing
Job Source: Primo Partners-Ben & Jerry's-StarbucksABM
Charlotte, NC, United States
General Manager supervises and coordinates the work of ABM Facilities Services General Manager, Area Operations Pay: $125,000 to $135,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market d
Job Source: ABMArby's
Pineville, NC, United States
In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job — it will be a place that prioritizes your growth and development while having fun. We are proud of the food we serve, our innovation a
Job Source: Arby'sSearch Solution Group
Charlotte, NC, United States
Job Description Job Description Job Summary General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer-centric culture. They do this by ensuring an outst
Job Source: Search Solution GroupTroon Golf, L.L.C.
Charlotte, NC, United States
Raintree Country Club provides the amenities you deserve now and the memories that come from new friendships and family experiences. The quiet life of the country with open spaces, trees, and surrounding lakes... room to roam, to play, and to experience Country Club life just minutes from uptown Charlotte. A lifestyle of gracious surroundings, in a
Job Source: Troon Golf, L.L.C.Squeezemassage
Charlotte, NC, United States
We’re Squeeze, a feel-good company, from the Founders of Drybar. A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright
Job Source: SqueezemassageCharlotte, NC, United States
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Parental leave
Training & development
Wellness resources
DESCRIPTION OVERVIEW
Activate is a full-scale interactive gaming facility. We are looking to expand our team with the addition of a General Manager. A successful applicant will be expected to work with the Assistant Manager and Game Facilitators. The ideal candidate will be an individual with strong customer service skills, the ability to work well both in a team and individually, and a curiosity for all things tech and gaming-related.
This is a full-time, permanent position. Hours of work must be flexible to meet the needs of the business. Hours worked will be a mixture of days, evenings, and weekends.
SUMMARY OF DUTIES AND RESPONSIBILITIES
Business Development
Oversee day-to-day operations including interpreting and communicating company goals.
Help develop company initiatives focused on business growth and aid in implementing initiatives among internal staff.
Help raise brand awareness and drive company sales through local event involvement, and marketing campaigns as directed by our marketing department.
Engage and respond to customer emails and phone calls.
Participate in various business-focused meetings, including regular additional training, development of skill set, and company initiatives.
Customer Relations
Help check-in customers, take payments, and coach others on your team to do the same to the highest degree of customer satisfaction.
Scheduling shifts to engage with customers through meaningful interactions during their gaming experience.
Creating a lasting impression on customers through a high/positive energy attitude.
Ensuring customer satisfaction is a high priority and always top of mind.
Proactively greeting and interacting with all customers.
Receive and communicate customer suggestions for business process improvement.
Staff Relations
Scheduling duties, as required, to ensure peak periods are properly staffed.
Leading in the hiring of new employees and creating a talent pipeline focusing on business development for all roles.
Overseeing employees, including coaching formally and informally.
Creating development plans for staff members and business development.
Aiding in training and evaluations of new and current employees.
Training, creating and presenting evaluations, and development of new and current employees.
Maintenance Duties
Ensuring that gaming facilities are running at optimal levels.
Performing regular general inspections of front desk and gaming areas.
Completing weekly and monthly checklists to ensure inventory levels are properly maintained.
Communicating any location areas requiring attention to the appropriate department.
Performing daily cleaning and maintenance duties in compliance with company standards.
Managing and overseeing facilitating activities including front desk and gaming area.
Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
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General Manager jobs in Charlotte, NC, United States
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