Senior UX Designer

Austin, TX, United States

Gartner Digital Markets is a business unit within Gartner. Our mission is to empower organizations to accelerate growth by helping them embrace the right technology and services.

Gartner Digital Markets is the world’s largest platform for finding software and services. With more than 100 million annual visitors across four buyer destinations—Capterra, GetApp, Software Advice, and UpCity—and 70 localized sites, Gartner Digital Markets helps software and service providers build their brand, capture demand, and understand their market. As the only destination for software and services driven by independent, objective research and verified customer reviews, we help connect providers with in-market buyers to fuel growth across the full funnel.

For candidates interested in taking their next career step, Gartner Digital Markets offers the best of two worlds—the stability and resources of a large, established organization combined with the fast pace and excitement of working for a dynamic growth business. Our team is on the front lines of innovation in an industry that is always transforming, providing an incredible opportunity for you to grow and learn throughout your career.

What we’re looking for:

Our ideal candidate is a senior UX designer who can work independently on a distributed and virtual first team. This role is part of a small design team made up of UX design, UI design, and a design manager. We support several products across a large business unit in Gartner Digital Markets. You would manage UX for a portfolio of products and features and coordinate with a product trio of Product Managers and Engineering counterparts. As part of that you aren’t getting pre-defined work but will actively work with Product Managers to make sure projects are solving the right problems and are the right priorities to move forward for users and the business.

What you’ll do:

You will lead UX for your own portfolio of products and product features. As the lead you will be able to:

lead design thinking and ideation sessions to constantly improve the products and user experience

conduct user research to help advocate for our users’ needs

present back to Product, Engineering, and leadership stakeholders about UX findings and design decisions as part of regular knowledge sharing sessions

You are part of a small design team which means you always have access to the other members to collaborate and think through design challenges.

We value your professional development. The design team is encouraged to attend conferences or similar virtual events, they are given room to explore improving our design processes, can lead design talks, and have dedicated time during our work hours for these activities.

You will be part of a larger design network in Gartner Digital Markets of 20+ colleagues in UX design, UI design, UX research, and Design Ops. There are plenty of opportunities to get exposure to other design skillsets to help expand your career development.

We value our work-life balance. You will have enough work to keep you engaged, help you grow, and keep launching feature updates. You also should be able to manage your projects so you don’t have to work late and so that you can enjoy your paid time off.

A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices when needed.

What you'll bring to the team:

5+ years of UX experience.

Experience with Figma, Balsamiq, and Miro or similar tools.

Solid understanding of user-centered design processes and ability to balance user needs with business goals in developing solutions.

Experience with UX Research, using UX Research findings to guide design, and explaining research outcomes to stakeholders when presenting design decisions. The UX team is expected to lead some research projects such as generative interviews and prototype testing with our users. If you don’t have experience running UX Research we will provide training and the support to build up that skillset.

Ability to work closely with product managers and engineers, writing UX specifications for engineering teams, and familiarity with agile sprint cycles.

Ability to work effectively both remotely and asynchronously with team members who might be in different time zones. Our design team is currently distributed across our Arlington, US and Barcelona, Spain offices.

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Check out our video to learn about who we are, and what we do:

Limitless growth and learning opportunities.

A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

A chance to make an impact – your work will contribute directly to our strategy.

A hybrid work environment—enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.

20+ PTO days plus holidays and floating holidays in your first year.

Extensive medical, dental insurance and vision plan.

401K with corporate match, immediate vesting.

Health-and-wellness-related allowance programs.

Parental leave.

Employee Stock Purchase Plan.

Employee Assistance Program.

Gartner Gives Charity Match.

And much more!

What we are:

Action Oriented - You have what it takes to deliver measurable results, fast. We encourage and guide the vision, roadmap to success and the action it takes to make it happen.

Intellectually Curious - You love learning and are excited by the potential teaching opportunities within your role. You bring respectful, radical candor to your work, with a mindset of desiring ongoing professional and personal development.

Collaborative - You believe in the one team, shared mission philosophy. You are open to giving and receiving feedback and understand the value of working together to accomplish more than could be accomplished alone.

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

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