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Toyota of Lincoln Park
Chicago, IL, United States
Job Description Job Description Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment with hands-on training. Leader Automotive Group is a wholly-owned subsidiary of AutoCanada, a publicly-traded company. Leader Automotive is AutoCanada’s first footprint into the U.S. market and we current
Job Source: Toyota of Lincoln ParkTrivium Packaging
Chicago, IL, United States
Trivium Packaging is a global sustainability leader in metal packaging with more than 60 locations worldwide, nearly 8,000 employees, and an annual revenue of approximately $2.8 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and p
Job Source: Trivium PackagingFresenius Kabi USA, LLC
Chicago, IL, United States
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner. Responsible for answering customer calls, placing customer orders, returns, product availability, back orders, allocations, shipping and problem resolution of inquiri
Job Source: Fresenius Kabi USA, LLCFurniture Medic
Bensenville, IL, United States
Furniture Medic is seeking a Customer Service Representative to join our team! You will be responsible for assisting customers by answering the phone, answering basic questions regarding our services, and scheduling. We specialize in providing furniture and cabinet restoration services for the builders, contractors, manufacturers, and insurance com
Job Source: Furniture MedicVisual Comfort
Skokie, IL, United States
JOB TITLE: Customer Service Representative FLSA: Exempt/Non-Exempt STATUS: Full Time, Hybrid LOCATION: Skokie, IL Customer Experience Representative is responsible for assisting customers with general order questions, product information, website troubleshooting and order troubleshooting. This position is also responsible for creating, maintai
Job Source: Visual ComfortWaste Connections
Elk Grove Village, IL, United States
Groot Inc., a Waste Connections company has an immediate opening for a Customer Service Rep to join our team in Elk Grove Village, IL. Our Customer Service Rep will work directly with the Customer Service Supervisor to field calls from customers and work to resolve problems they raise concerning service or billing. We seek individuals with a lea
Job Source: Waste ConnectionsFamily Dollar
Worth, IL, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarCircle K Stores, Inc.
Countryside, IL, United States
Store 4706737: 6101 S Lagrange Rd (us 12), Countryside, Illinois 60525 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a C
Job Source: Circle K Stores, Inc.Chicago, IL, United States
About the job Customer Service Representative
The Customer Service Rep position is actually full time based upon an anticipated timetable of 35-40 hrs each week, Sunday- Sunday. Workers are actually needed to possess flexibility to work any one of our 8-hour shift timetables in the course of our typical organization hours of 5:00 am-10:00 pm true time. Standard instruction days are Monday - Friday 8:00 am to 5:00 pm CST for 4 - 5 full weeks. It may be required, given the business necessity, to work occasional overtime.
Main Obligations
React to inbound calls from our clients on concerns associated with gain eligibility questions as well as prescription standing questions
Quick guide as well as enlighten callers on their prescription perks, use planning, formulary, premiums and also standing of orders and insurance claims or even concerns
Inquire appropriate concerns and pay attention definitely while documenting demanded info in pc units
Pinpoint issues and interact services as well as actions to consumers, drug stores and also medical professionals along with prescription orders and reorders
Create outgoing calls to customers on prescription purchases and payment concerns
This job is actually similarly difficult as well as gratifying. You'll be actually called to investigation complicated concerns referring to member prescribed and/ or drug store benefits around several databases which needs fluency in personal computer navigation and toggling while with confidence and compassionately engaging along with the customer.
You'll be rewarded and realized for your functionality in an environment that are going to challenge you and give you clear instructions about what it needs to prosper in your part and also supply advancement for various other jobs you may want
INTERVIEW PROCEDURES Our interview procedure has been actually structured for your comfort! Your digital, saved job interview will consist of 5 concerns and also last lower than half an hour. Thus, satisfy be actually express, clear, as well as outlined. Once a decision has actually been actually created after your interview, our team will let you understand!
Needed Accreditations
Senior High School Diploma Or Degree/ GED (or even greater) OR equal work adventure
1+ years of customer support experience to consist of offering solution over the phone
Understanding with computer and Windows personal computer applications, which includes the capacity to navigate and also know brand new and also complicated personal computer body applications
Essential knowledge of Microsoft Workplace Phrase (ability to open and get through a phrase file) as well as Microsoft Excel (potential to open up and also get through a spreadsheet).
Capacity to operate any one of our 8-hour work schedule routines in the course of our regular organization hours of Sunday - Saturday 5:00 am actually - 11:00 pm true time in Pacific Civil time OR Hill Civil time relying on location.
Preferred Accreditations.
Contact Facility knowledge.
Customer support adventure.
Experience with Grownup Discovering in digital environment.
Adventure collaborating with Digital platforms and devices. Internet, Conversation, e-mail.
Wellness Care/Insurance environment (familiarity along with clinical language, health plan files, or benefit strategy design).
Social work, personality health, condition protection, health promo and also behavior modification (partnering with vulnerable populations).
Telecommuting Requirements.
Demanded to have a specialized work area set up that is actually split from other staying areas as well as supplies info personal privacy.
Ability to keep all provider vulnerable documentations safe and secure (if relevant).
Should stay in a place that can easily acquire a UnitedHealth Team accepted fast net hookup or even take advantage of an existing fast internet company.
Have to be able to connect directly right into web through hard wire (either straight to modem or hub).
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Customer Service Representative jobs in Chicago, IL, United States
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