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Cardiac Imaging Inc
Chandler
Job Description Job Description Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access t
Job Source: Cardiac Imaging IncPureflow Inc
Phoenix
Job Description Job Description S E R V I C E ENGINEER About Our Organization: With over 35 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing and maintaining water purification systems in a broad range of commercial and industrial markets. We understand
Job Source: Pureflow IncCyberCoders
Phoenix, AZ, United States
Established (20+ Years) Global Leading Biotech Manufacturer Seeks Field Service Engineer! Phoenix, AZ! We are an established global manufacturer of products for diagnostic and dioanalyses tests that has been in business for over 20 years! As we grow our team, we are looking for people who want to build long-term careers with us! In return, we offer
Job Source: CyberCodersOnePoint Patient Care
Tempe, AZ, United States
Our Company OnePoint Patient Care Overview OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacyservices since the Medicare benefit started in the 1980s, OnePoint Patient Care has grown to become one of theleading hospice pharmacies in the country. Our commitment to quality and superior
Job Source: OnePoint Patient CareInsight Global
Phoenix, AZ, United States
Job Description A company in Phoenix, AZ is looking for a Service Desk Engineer to. This is a technology concierge position, and you will be receiving tickets from Colleagues. Your responsibilities include imaging computers, shipping and receiving, working and resolving request tickets, equipment inventory and validation. This is an onsite positio
Job Source: Insight GlobalJobRialto
Scottsdale, AZ, United States
Job Description: • Handling all the Inbound calls, chat and emails in service desk • Manage tickets that L1 engineers need assistance • Handling Basic L1 queries from end users • Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures • Diagnose and quickly resolve a wide range of Windows applica
Job Source: JobRialtoASM Assembly Systems
Tempe, AZ, United States
Job Description Job Description Job Title: Field Service Engineer Position Status: Full-Time, Non Exempt Location: US – Texas - this position must be based in Texas Reports to: Field Service Manager for assigned region Summary: This position responsible for complete field installation, startup, inspection, maintenance, troubleshooting an
Job Source: ASM Assembly SystemsProsum
Phoenix, AZ, United States
Field Service Engineer Heavy travel required for the first 6-9 months of employment. Domestic and International. Semiconductor manufacturing experience REQUIRED. Must Haves: Working experience with hand tools (oscilloscope, digital voltmeter, etc.) Comfortable interfacing with customers/clients in person 2+ years of professional engineering experie
Job Source: ProsumPhoenix, AZ, United States
Location: Hybrid; Phoenix AZ or Boston MA
Reports To: Service Engineering Manager
Position Summary:
As a Service Engineer, you will play a key role in enhancing the customer experience by helping our clients utilize our FTR products and solutions. This role is responsible for escalated front-line customer service involving recording products remotely and onsite.
Primary Role Accountabilities Conducts proactive and reactive support and maintenance of installed audio visual (AV) and video conferencing (VC) systems and components remotely and or at designated customer sites.
Diagnose and resolve technical hardware and software issues involving FTR and other products.
Responsible for maintaining and operating audio equipment used in the recording and distribution of multi-channel audio and video.
Advanced troubleshooting problems and repair of equipment such as digital audio recorders, audio systems, microphones, audio mixers, DSP processors, associated cabling, and other multimedia equipment.
Troubleshoot older equipment such as Extron, Creston, Biamp, and Williams Sound devices.
Keep accurate and timely reporting using FastField Forms and maintain updates in the ServiceNow case management system.
Maintenance of asset register for AV related equipment owned in various client installations as well as management of portable recording and conferencing equipment.
Excellent customer relationship and troubleshooting skills, resolve escalated support requests in keeping with Service-Level Agreements (SLAs) for external and internal customers.
Provide regular progress updates for current and outstanding incidents or project tasks.
Develop and refine hardware and troubleshooting documentation for knowledge base articles.
Essential work experience, qualifications, and skills Adapts and thrives in a performance orientated culture using collaboration across the organization to help solve problems while exceeding customer expectations.
Minimum of 2 years hardware, audio, audio visual and/or digital audio skills and qualifications.
Formal training with installed AV systems with understanding of addressing issues specifically video over IP.
Basic understanding of audio concepts such as how an amplifier, microphone, and other common courtroom hardware component’s function.
Has experience installing hardware or cabling such as mounting displays or video conferencing systems.
Able to demonstrate soft skills which includes active listening, attentiveness, clear communication, persuasive speaking, ability to use positive language, confidence, good body language, patience and self-control and ability to empathize.
Ability to ensure consistency of standards/procedures and promote efficiencies.
Highly detail-orientated when documenting information accurately such as recording time and activities within a Service Desk system, working to SLAs.
Experience in IT or PC capability troubleshooting issues.
Experience working within Court Administrations and users of varying technical knowledge levels.
Position holder will be required to consistently lift over 50lbs and bend/reach for tools and equipment. Work site may require ability to navigate stairs, ladders, and confined spaces.
Travel may be required as needed up to 25% of the time.
Occasionally be available after hours when required to support teams and operational issues as needed. Ability to be on-call in the event of emergencies or as needed.
Possesses reliable transportation as interstate travel may be required using a valid driver’s license.
Salary Range: $75,000-80,000
About Us For the Record is a global leader in digital recording, cloud-based record storage, and
technological solutions for the legal justice system. Our groundbreaking innovations include a
centralized online, court record management platform and real-time speech-to-text transcription software. Since 2020, For The Record has grown exponentially to meet demand for courtroom modernization around the world. Our solutions now promote access to justice in more than 30,000 courtrooms across 71 countries. We offer an enviable work culture, an environment that inspires employees, and incredible opportunities for advancement and training.
Equal Opportunity Employer, including disabled and veterans.
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Service Engineer jobs in Phoenix, AZ, United States
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