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Gust Rosenfeld PLC
, AZ, United States
Summary: The IT Support Specialist’s role is to support enterprise computer systems, applications, and peripherals in a fast-paced legal environment. Duties include resolving end user support requests, troubleshooting hardware and software issues, training end users, and documenting issues and resolutions. To succeed in this role, you should have
Job Source: Gust Rosenfeld PLCInnova Solutions
Chandler, AZ, United States
Job ID: 970913 Chandler , Arizona Job Type: Contract Added - 05/17/24 Job Description Innova solutions is hiring for a Autosys & Database Operations Engineer . Position type: Full-time – Contract(W2) Duration: 19 Months with possible extension. Locations: Charlotte, NC (Hybrid), (3 days onsite/2 wfh) Job Description: In this role, you w
Job Source: Innova SolutionsPhoenix Rescue Mission
Phoenix, AZ, United States
Description We transform lives. Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ's example of servant-leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one anoth
Job Source: Phoenix Rescue MissionIsaac School District
Phoenix, AZ, United States
Position Type: Technology Date Posted: 5/24/2023 Location: District Office Closing Date: OPEN UNTIL FILLED TITLE: IT Support Specialist ( 12 month position ) GENERAL STATEMENT OF RESPONSIBILITIES: To maintain technology and network equipment in operating condition and assists in resolving software application problems PRINCIPAL DUTIES: (esse
Job Source: Isaac School DistrictThe Cavco Family of Companies
Phoenix, AZ, United States
At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities
Job Source: The Cavco Family of CompaniesHotFoot Recruiters
Phoenix, AZ, United States
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6470979 HotFoot Recruiters has collaborated with a well-known Software Development Company i n Downtown Phoenix to seek talented Temporary Service Desk Support Analysts. Your daily responsibility is to answer incoming cust
Job Source: HotFoot RecruitersMaricopa Community College District
Glendale, AZ, United States
Computer Information Systems Job ID: 319653 Location: Glendale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $49,725 - $95,728 / annually, DOE Work Calendar 9 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college student
Job Source: Maricopa Community College DistrictVeterans Benefits Administration
Phoenix, AZ, United States
Summary The incumbent serves as a Support Services Specialist in the Support Services Division. In this capacity, the incumbent serves as a point of contact for internal and external customers on operational matters, and exercises program responsibility. Implements Equipment I Space policy for the RO's unique and / or complex organizations. Perform
Job Source: Veterans Benefits AdministrationTempe, AZ, United States
Location Tempe, Arizona ,
United States
Company Overview:
Iridium is the only truly global voice and data satellite communications network that connects people, organizations, assets, government and relief agencies with on-the-move availability. Together with its ecosystem of partners, Iridium delivers essential, reliable communications with an easy-to-integrate platform and service for improved efficiency. With more than 20 years of experience, Iridium delivers the next-generation of connectivity, Iridium CertusSM - the most versatile global broadband service that satisfies the critical need to send and receive communications when traveling by land, sea or air. For more information about Iridium products, services and partner solutions, visit .
Position Summary, Job Requirements & Responsibilities:
What Were Looking For:
Iridium is seeking a talented and motivated IT Support Specialist to join our Information Technology team. As an IT Support Specialist, you will provide daily support of end user requests and issues, provide level I troubleshooting and remediation support for the Iridium IT Service Desk, and work in cooperation with System Administrators, Network Engineering, and Technical Operation teams to provide secure LAN and WAN connectivity for systems and end users. In this role, you will work on a small team, so if you are passionate about being a team player and assisting others, wed like to talk to you!
What Youll Do:
Administer, support, and maintain desktops, laptops, mobile devices, peripherals, and all associated operating systems and applications for all users in a multi-site corporate environment
Maintain a professional attitude and appearance while providing excellent customer service
Perform employee onboarding IT functions for new employees and contractors including setting up user accounts and computer logins, establishing email addresses, phone system logins/pin numbers, and distributing computer, cell phone and other equipment
Perform employee offboarding IT functions, including the collection of equipment and deprovisioning of computer/security access
Work service requests and help desk tickets daily
Maintain company asset management within the Configuration Management Database (CMDB)
Maintain appropriate tools (Service Now, Active Directory, and SCCM) to assist in the execution of duties
With guidance, draft, update, and validate Service Desk documentation, such as internal and user facing knowledge articles.
Continually learn and improve skill sets through use of varies learning platforms such as Pluralsight, SNOW knowledgebase, etc.
Other duties assigned by management
What Youll Need to Succeed:
Complete the Iridium Service Desk Foundational Training `within 30 days of employment
Ability to work on a geographically diverse team and in a remote capacity
Ability to produce consistent, error-free work based on defined regulations and standards
Ability to collaborate by having helpful, supportive communication with management and peers
Can demonstrate the following Service Desk Level I competencies:
Understanding of Windows core functionality and support including general applications support
Intermediate troubleshooting support for users in a Windows environment
Manage and maintain Windows desktop operating system
Technical understanding of core Microsoft Office functionality with ability to provide troubleshooting and support to end users
Understanding of Office 365 and cloud functionality
General computer networking knowledge and understanding of core concepts in alignment with CompTIA and Network+ fundamentals
Knowledge of deploying Windows 10 images in an enterprise environment
The capability to handle multiple tasks at once and complete them on time with few errors
An eagerness to develop professionally, continuously learn, and share knowledge with others
Exceptional customer service skills
Experience & Education Requirements / EEO:
Things You Must Bring to the Table:
High School Diploma or GED
2+ years experience in a technical desktop support role
2+ years experience working in a Windows desktop OS environment
2+ years experience providing in person and remote customer service
Knowledge of ITIL best practices; have or obtain ITIL Foundation certification within 6 months of hire
Things That Would be Great if You Brought to the Table:
One or more of the following industry certifications:
Help Desk Institute (HDI)
CompTIA A+
CompTIA Network+
CompTIA Security+
Well Also Need You to:
Be able to work varied shifts and off hours, on a limited basis, to support upgrades
Iridium requires all employees/new hires to be fully vaccinated for COVID-19 prior to starting work. Iridium is an equal opportunity employer and will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.
Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.
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IT Support Specialist I jobs in Tempe, AZ, United States
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