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Bellwether Technology
New Orleans
Job Description Job Description Salary: Bellwether is an established IT consulting company located in the New Orleans area, serving small to medium-sized businesses across the region. We have been providing our clients with leading IT support and strategy for over 40 years. Our employee-centric culture has led to Bellwether being named one of the
Job Source: Bellwether TechnologyCity of New Orleans, LA
New Orleans, LA, United States
Salary: $76,109.00 Annually Location : New Orleans, LA Job Type: Probationary Job Number: 10627/0177DBA Department: Chief Administrative Office Opening Date: 05/06/2022 Closing Date: Continuous Kind of Work Highly responsible technical work of a specialized nature in developing, implementing, and analyzing database designs in support
Job Source: City of New Orleans, LAPiper Companies
Arabi, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesUS Army Corps of Engineers
New Orleans, LA, United States
US Army Corps of Engineers Information Technology Specialist New Orleans , Louisiana Apply Now Serves as primary staff officer for the development of the United States Army Corps of Engineers (USACE) Enterprise Architecture (EA). Develops Information Technology (IT) management strategic plans, policies, and operational architectures
Job Source: US Army Corps of EngineersUS Army Corps of Engineers
New Orleans, LA, United States
Duties Serves as primary staff officer for the development of the United States Army Corps of Engineers (USACE) Enterprise Architecture (EA). Develops Information Technology (IT) management strategic plans, policies, and operational architectures ensuring products comply with the Federal Architecture, Department of Defense (DoD), Department of the
Job Source: US Army Corps of EngineersCity of New Orleans, LA
New Orleans, LA, United States
Salary: $90,567.00 Annually Location : New Orleans, LA Job Type: Full time Job Number: 10705/0178NT Department: City Wide Opening Date: 09/02/2022 Closing Date: Continuous Kind of Work Highly responsible technical and supervisory work of a specialized nature in the maintenance, support, and administration of local, wide area and wire
Job Source: City of New Orleans, LACity of New Orleans
New Orleans, LA, United States
Highly responsible technical work of a specialized nature in developing, implementing, and analyzing database designs in support of client area technology environment. This classification is also responsible for data loading, security, performance monitoring, capacity planning, and backup and data recovery. Work also includes: Assisting in the d
Job Source: City of New OrleansNew Orleans, LA, United States
**Bilingual IT Support Specialist I**
Remote IT Support New Orleans, Louisiana Minimum Experience **Mid-level** Bellwether is an established IT managed service provider located in the New Orleans area, serving small to medium sized business across the region. We have been providing our clients with leading IT support and strategy for over 40 years. Our employee-centric culture has led to Bellwether being named one of the Best Places to Work by City Business.
The Bilingual Support Analyst (Spanish/English) will be the first point of contact for all IT issues for our customer. The Analyst will field customer calls, emails and trouble tickets, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base.
Primary responsibilities include, but are not limited to:
* Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system
* Assist with defining and documenting knowledge base articles
* Will escalate problems to the next level of support when necessary
* Consistently meet or exceed required performance criteria
Requirements:
* Fluency in both English and Spanish (reading, writing, speaking)
* Minimum of two (2) years supporting end users in a tech support environment
* Sound judgment and decision making skills
* Must be process and procedure oriented
* Strong technical skills (Windows, PC, etc.)
* Strong written and oral communication skills
* Must be a team player, be self-motivated, organized, detail oriented and able to handle changing priorities
* Must have flexibility in scheduling to meet changing call volume levels
* Attendance and schedule adherence are requirements of this position
Location New Orleans, Louisiana Minimum Experience Mid-level
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Bilingual IT Support Specialist I jobs in New Orleans, LA, United States
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