PROGRAM SUPPORT SPECIALIST

Fort Meade, MD, United States

Summary Adjudication and Vetting Services is looking for a Program Support Specialist for the Front Office. This role requires a motivated, self-starter with the ability to foster an environment of collaboration and information sharing. The incumbent is responsible for providing administrative management and operational support; serves as the subject matter expert for all directed support programs. Responsibilities As a PROGRAM SUPPORT SPECIALIST you will be responsible for the following duties: Provides advice and recommendations to Senior Leaders and the Chief of Staff on all matters relative to the coordination, integration and synchronization, of staff actions. Assists Senior Leaders and the Chief of Staff in the execution of all matters pertaining to communication, resourcing, administration, budget, and/or management activities. Develops, coordinates, manages, leads, and delivers multiple, critical, daily, and weekly strategic activities and communications on behalf of the Senior Leaders and the Chief of Staff. Attends internal and external meetings and briefings with, or for, Seniors Leaders; takes notes, documents actions, and follows up as required; and monitors action through to completion. Develops plans and objectives for assigned projects. Initiates and conducts studies and analyses on projects, issues, and problem cases. As requested takes and/or coordinates with senior officials to assure that actions are in keeping with leadership's philosophy and priorities. Incumbent coordinates with program leaders to ensure to the maximum extent possible that the strategic objectives, goals and priorities are fully disseminated and incorporated into management plans and operations. Incumbent suggests revision or rework to products in addition to revamped administrative processes as affected by external requirements and pressures. Requirements Conditions of Employment Qualifications The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: i.e. for positions with no IOR: http://main.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-administration-and-program-series 0301/ for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 05/13/2024 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-11 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: Skill in dealing effectively with voluminous amounts of information and disseminating pertinent administrative specifics; utilization of office operations, objectives, and timing of key events in orchestrating, integrating, and synchronizing staff actions, events, and activities; ensure their appropriate assignment, assess proposed responses and products for consistency; and experience with operating characteristics, and advanced functions of a variety of types of office automation software and knowledge of similarities, differences, and integration of the different software types. Specifically you will be evaluated on the following competencies: 1. Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. 2. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. 3. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 4. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 5. Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information VETERANS PREFERENCE/CURRENT OR FORMER FEDERAL In accordance with DoD Instruction 1400.25, Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria. Other Notes: Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Applicants selected from this announcement may be required to serve a two-year trial period. If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions. If selected, non-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS. All current and former Federal employees must submit a copy of your latest SF50 (Notification of Personnel Action) showing your tenure, grade and step, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. Resumes should NOT include: Classified information/SSN/Photo of yourself/personal information (gender, religion, affiliation etc/Encrypted digitally signed docs). Resumes with this prohibited information will be automatically ineligible for consideration.