Senior IT Systems Specialist (Cloud and Infrastructure)

New York, NY, United States

Job Description

IMPORTANT NOTE: Only those currently serving as a permanent or probable permanent Computer Specialist (software) will be considered.

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Wastewater Treatment (BWT) is responsible for the operation and maintenance of all facilities related to the treatment of sewage within the five boroughs of the City. This includes 14 wastewater treatment plants, sludge dewatering facilities, collections facilities (pumping stations, combined sewer overflow retention facilities, regulators, tide gates, etc.), wastewater laboratories and harbor vessels.

The IT Systems Specialist will provide technical expertise and support to the Bureau of Wastewater Treatment in cloud and infrastructure systems administration, maintenance, and security. This individual will work closely with other members of the BWT team to ensure the availability, performance, and security of BWT’s cloud and infrastructure systems.

Key Responsibilities:

Work collaboratively with BWT management, IT staff, and stakeholders to develop and implement cloud and infrastructure strategies to support the Bureau's mission-critical applications and systems.

Install, configure, and maintain cloud and infrastructure systems, including AWS, Azure, and Google Cloud Platform

Provide technical leadership and guidance to IT staff on cloud and infrastructure best practices, architecture, and solutions.

Develop and maintain a comprehensive understanding of BWT's business operations, applications, and data requirements to identify opportunities for improvement and optimization.

Implement and maintain security measures to protect cloud and infrastructure systems and data

Collaborate with BWT staff to identify and prioritize system for improvements and enhancements

Provide technical support and training to BWT staff as needed

Develop and maintain strong vendor relationships to ensure the timely delivery of high-quality services and solutions.

Provide on-call support and ensure that all cloud and infrastructure systems are highly available, reliable, and secure.

Stay current with new technologies and trends in cloud and infrastructure systems administration and security

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or

(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.