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Energy Ogre
Houston, TX, United States
At Energy Ogre, we're dedicated to delivering an exceptional service experience to our valued members. Our Member Care team plays a pivotal role in ensuring members receive the level of service that aligns with Energy Ogre's commitment to excellence. As a Member Care Specialist, you will have the opportunity to educate, advocate, and prioritize our
Job Source: Energy OgreWaterford Oaks Senior Care, Inc.
Houston, TX, United States
RESPONSIBLE TO: Executive Director/Owner * * JOB SUMMARY * * Responsible and accountable in caring for residents as directed by the Manger, supervision, and training of staff, and ensuring the facility has all needed supplies to operate the company. All duties and standards within this document shall be performed according to established policies,
Job Source: Waterford Oaks Senior Care, Inc.Houston Methodist
Houston, TX, United States
At Houston Methodist, the Care Manager position is a licensed, experienced staff nurse responsible for partnering collaboratively with interprofessional healthcare team to provide professional nursing care and disease management to high risk patients and employees identified in the hospital and ambulatory setting. This position focuses efforts on
Job Source: Houston MethodistHarris Health System, Inc.
Bellaire, TX, United States
Harris Health System Overview: Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and pr
Job Source: Harris Health System, Inc.Catholic Health Initiatives
Houston, TX, United States
Catholic Health Initiatives Manager Care Management Houston , Texas Apply Now Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the crea
Job Source: Catholic Health InitiativesCareerBuilder
Pearland, TX, United States
Overview This position supports our communities in Southern Houston and will require daily travel to these locations. Description for HeatlhPlus in the requisitions. Brookdale Senior Living Resident Care Manager A very unique opportunity to enhance healthcare delivery in our assisted living and memory care communities! Brookdale HealthPlus is a
Job Source: CareerBuilderHarris Health System, Inc.
Houston, TX, United States
Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs: • Medicaid State of Texas Access Reform (STAR) program for low-income childre
Job Source: Harris Health System, Inc.AIDS Healthcare Foundation
Houston
Job Description Job Description Overview AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every on
Job Source: AIDS Healthcare Foundation, TX, United States
Hi, We're Centerfield.
Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com , reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and proud to be recognized as a Best Place to Work in Los Angeles.
The Opportunity ...
As a Manager of Member Care, you play a key part in helping with the retention of existing customers who have enrolled in an insurance plan with QuoteManage. This position will be accountable for the retention and persistency of customers. You will manage a team of virtual agents who will support new members with proactive outreach programs and existing customers with questions about current coverage and upsell/cross sell customers into additional products.
How You'll Contribute... Manage a virtual team of licensed insurance agents that take inbound and make outbound calls to existing customers.
Manage key metrics designed to improve customer retention.
Drive the business process for member outreach to support company goals.
Manage multiple functions within the Member Care department, allocating resources as necessary to immediate and long term goals.
Oversee all verticals of Member Care: Medicare, Life, and U65
Responsible for supporting the sales process with post-enrollment management of consumer needs
Manage a fluctuating team of agents depending on business needs
Coordinate with other support departments as needed
Manage special projects throughout the year
What We're Looking For... Experienced as a Licensed Medicare Agent is required
This role is available for those individuals who reside in and work in one of the following states: FL, NC, TN, TX
Thorough understanding of all verticals of insurance: Medicare, Life, and U65
Analytical thinker
Strong communicator
Attention to detail
Ability to analyze metrics and drive performance
Strong organizational skills
Ability to effectively multi-task in a deadline driven atmosphere
Ability to take ownership of your work and calculated risks when needed
Life At Centerfield... Competitive salary + commission
Generous PTO and holiday schedule
Industry-leading medical, dental, and vision plans + generous parental leave
401(k) company match plan – fully vested on day 1
Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
Career growth – we enjoy promoting from within!
To learn more, visit us Here .
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/ .
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
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Manager, Member Care jobs in , TX, United States
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