Group Sales Manager
Lake forest, CA, United States
Overview
Canyon Ranch has been a trailblazer and an industry-leading proponent of the wellness lifestyle for over 40 years, operating the world's most celebrated collection of life-enhancement properties.
We have three immersive wellness destinations: Tucson, Arizona; Woodside, California; Lenox, Massachusetts.
In addition, Canyon Ranch operates the world’s largest day spa at The Venetian & The Palazzo hotels in Las Vegas. Canyon Ranch is a multi-year winner of Travel + Leisure's Best Spa Award, an multi-time recipient of the Condé Nast Traveler Best Destination Spa Award.
Canyon Ranch Woodside received the 2020 World Spa Award for Best California Wellness Retreat and was again recognized in 2021. Well + Good has recognized Canyon Ranch Woodside in the top seven all-inclusive luxury wellness resorts.
Responsibilities
Do you value work-life-balance, living a healthy lifestyle and inspiring those around you? This position is perfect for you! Share these values with your clients by providing access to a venue that supports leadership’s goals through meetings and retreats! Simply stated – we want to inspire YOUR well way of life and for you to inspire a well way of meeting.
We are seeking a Group Sales Manager with experience selling executive meetings and retreats and/or adjacent services and products. Canyon Ranch Wellness Retreat provides a unique opportunity for groups – The Exclusivity of a buy-out, all-healthy meals and breaks to maximize energy, focus, and performance; wellness experts to supplement their agenda with wellness content and physical activities immersed in nature. And if relaxation is what they are looking for – we have that too!
WHAT YOU'LL DO AS A COLLEAGUE
Strengthen awareness and grow the customer base through your client interactions.
Take an active role in the community by joining/attending social and professional clubs and network at charitable events.
Be entrepreneurial where you are in charge of your destiny. With 38 rooms to sell, you are not competing with other sales managers – and you only need to focus on your property.
Drive occupancy and profitability for the Retreat from both group and leisure business. You are surrounded and supported by a team of seasoned operational leaders, champions of service and a national sales team spread across the United States.
Qualifications
WHAT YOU'LL NEED TO BE SUCCESSFUL
Education and Experience:
4-year degree from an accredited university in Marketing, Hotel and Restaurant Management, Business Administration, or related major
5 years’ experience in the sales and marketing or related professional area
Additional skills and experience include:
Experience generating new group business while maintaining and nurturing existing key accounts and soliciting leisure business
Identify, qualify, and solicit new business to achieve personal and property revenue and occupancy goals
Develop relationships within community to strengthen and expand customer base for sales opportunities and overall brand awareness
Develop and execute a business plan and sales strategy for both the group and leisure markets that ensures achievement of company occupancy goals and profitability.
Work with cross property and national colleagues to develop creative ideas and proposals
Maximize revenue by upselling packages and curated programs
Use negotiating skills and creative selling abilities to close on business and negotiate contracts
Conduct sales activities including sales calls throughout California and other major feeder markets, client entertainment, site-inspections, educational retreats for travel advisors and meeting planners, B2B appointment shows, etc
Provide timely reporting to VP Sales and property General Manager regarding forecasting and performance.
Work location:
This is a hybrid role based in the Bay area, with an anticipated 40% of your time on-property and 60% of your time engaged in sales activities in market or from home
WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE
Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
Generous health plan including Health, Dental and Vision after 30 days of employment
25 Days of personal and holiday time off
Paid Maternity leave
Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
Employer-paid life insurance and Employee Assistance Program
Supplemental plan offerings, such as Critical illness and Accident plans, and many more
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