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Jim Keras Subaru
Memphis, TN, United States
We are seeking a highly motivated and personable Customer Service Representative to join our Service BDC. The ideal candidate will be responsible for handling inbound and outbound calls, emails, and online chats to schedule service appointments while providing exceptional customer service. The work schedule for this position is from 9am to 6pm, Mon
Job Source: Jim Keras SubaruEwing Moving Service & Storage, Inc.
Memphis
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Job Source: Ewing Moving Service & Storage, Inc.The Habegger Corporation - Tennessee Regional Office
Memphis
Job Description Job Description Become a full-time Customer Care Associate - Customer Service Rep with The Habegger Corporation in Memphis, TN ! We're looking for someone who can help manage day-to-day office activities and assist our customers with order fulfillment. This position earns a competitive salary starting at $40k+/year depend
Job Source: The Habegger Corporation - Tennessee Regional OfficeDomino's Franchise
West Memphis, AR, United States
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left ov
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Marion
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Job Source: Domino's FranchiseCity of Germantown, TN
Germantown, TN, United States
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Memphis
Job Description Job Description Company Description Fill your pockets with dough! Come join the no.1 pizza company in the world! Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in servin
Job Source: Domino's FranchiseDomino's Franchise
Southaven
Job Description Job Description Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers, prep product for rush, and clean equipment and store dailyAdditional Information PHYSICAL REQUIREMENTS
Job Source: Domino's FranchiseMemphis, TN, United States
Company Description
At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Learn more about our culture here.
Job Description
As the Customer Solutions Representative, you are the "Voice of Master Lock" that consumers interact with when they have product or warranty questions. You will provide world-class customer service to our consumers and receive paid virtual training in Master Lock products to make sure you are ready to assist our customers.
Prior to the completion of training and to ensure you are ready for the role, you will be paired with a tenured teammate to prepare for success in your new career.
Master Lock offers a competitive starting rate of $37k/yr ($17.79/hour) with the possibility of overtime and benefits from day one, which include medical, dental, vision, monthly and annual bonus opportunities, paid time off, 401K, profit sharing, product discounts, and more.
This position is 100% remote and Master Lock provides all the necessary equipment for you to be successful!
If this sounds like the position for you, training hours are 8:30 am-5:00 pm CST (M-F). After completion of training, hours will be Monday thru Friday, 8:30am-5:00pm CST.
YOUR ROLE:
Develop and maintain knowledge of Master Lock and Sentry Safe products, policies and procedures to accurately aid both internal and external customers in a timely manner.
Deliver a consumer experience that drives unsolicited, positive "word of mouth" advertisement for Master Lock
Understand and maintain knowledge of all technical systems and tools required to input and retrieve information; includes computer hardware and software, telephone systems, and e-business tools/technology.
Manage issues/requests received through ACD telephone line, email, fax and web to resolution.
Daily workload expectations include handling high volume inbound/outbound phone calls and emails from Consumer, Commercial and Retail customers.
Provide appropriate follow up to ensure correct order processing from point of entry to order shipment and delivery.
Interface with other departments to resolve customer issues. Must be capable of trouble shooting customer product issues and or provide technical support on electro-mechanical products as needed.
Accountable for individual contributions to team success including reliable time and schedule adherence, achieving daily phone availability and meeting service level goals.
Participate in projects and initiatives that support call center needs and goals as needed.
Distribute coupons to customers to drive revenue generation in Customer Solutions department.
Qualifications
PREFERRED QUALIFICATIONS: High School diploma or equivalent required. College degree or currently working towards the completion of a college degree strongly preferred.
2 years' experience in a contact center or other fast-paced customer service environment required.
Excellent professional communication skills required, both verbal and written
Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus
Must be able to thrive in a work environment that demands high-level focus, low-mobility, and high observation
Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork
Incumbent must meet internet speed requirements, have a safe and secure workspace, and follow department Remote Work Policy
Additional Information
Hiring Pay Range: $30,000 - $49,500
*Actual pay will vary based on qualifications and other factors
Company Description:
At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Learn more about our culture here
At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates' feeling of belonging at work.
Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more
Equal Employment Opportunity
FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations
FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.
Videos To Watch
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https://www.youtube.com/watch?v=jyKzO-kvV7s
Customer Solutions Rep. jobs in Memphis, TN, United States
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