CUSTOMER SERVICE

Plymouth

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Job Description Customer Service Representative

Plymouth, MI

The Customer Service Representative will be responsible for data entry, faxing, scanning, email, filing and assisting with other duties as assigned. Must have previous data entry/customer service experience, great customer service skills, professional demeanor and great computer skills.

Responsibilities of a Customer Service Representative:

Provide excellent customer service to all clients and customers

Entering all data into the computer

Scanning and faxing documents

Answering all incoming calls

Assist with any additional projects assigned

Requirements of a Customer Service Representative:

Strong customer service skills

Good problem-solving skills

Must be organized and detail oriented

Ability to help out with whatever tasks come up to get the job done

Ability to take direction from and cooperate with supervisors, clients and employees

Ability to multi-task and complete assignments with a sense of urgency

Requires prior data entry experience

Must be punctual and possess a positive attitude with the eagerness to learn and grow within the position

Knowledge in Microsoft PowerPoint, Word and Excel

Must be able to bend, stoop, stand and sit in an office environment

Able to pass a drug screen

Schedule of a Customer Service Representative:

3-5 days per week

9am-3:30pm

Compensation of a Customer Service Representative:

$12-$15 per hour based on experience

This job requires (or may require) a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue.

LaJoy Group is an Equal Employment Opportunity Employer.

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