Commercial Lines Unit Leader
Longmeadow, MA, United States
Commercial Lines Unit Leader page is loaded Commercial Lines Unit Leader Apply remote type Hybrid Working locations 138 Longmeadow Street, Longmeadow, MA, 01106 time type Full time posted on Posted 2 Days Ago job requisition id R24_0000001101 Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown has an exciting opportunity for a Commercial Lines Unit Leader for our Technical Assistant team in Longmeadow, MA; this role is hybrid.
WHAT YOU’LL DO:
Respond to customer questions and requests
Establish uniform procedures for the Commercial Lines Technical Assistant Unit.
Responsible for the productivity, quality, and staffing of the unit.
Perform performance reviews of the Technical Assistant staff, drawing on the input of the producers and other department managers.
Attend carrier and industry meetings and seminars to foster relationships.
Maximize the use of the Agency technology through regular training and assist in the ongoing research/solicitation of advanced software products.
Work with Commercial Lines Team Leader to achieve the department's annual financial and performance goals.
Strengthen and maximize electronic communications between carriers, clients, and the Agency.
Eliminate poor and inefficient practices.
Assist in the identification of education and training that the staff needs.
Identify potential errors and omissions exposures and implement procedures that will minimize or eliminate the same.
Perform standard account management responsibilities on assigned accounts, including but not limited to customer service, updating and maintaining data in agency management systems, processing renewals, managing expiration reports, etc.
Establish Agency service standards.
Manage, direct, and coordinate activities of Technical Assistant Unit personnel.
Monitor expectations.
Pursue a program of personal and professional development.
WHAT YOU’LL NEED:
Minimum of three years in insurance - preferably experience at an insurance agency.
High School diploma.
MA Property & Casualty Producer License
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
This position requires routine or periodic travel, which may require the teammate to drive their own or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, as well as maintenance of minimum acceptable insurance coverages, are a requirement for this position.
WHAT WE OFFER:
Excellent growth and advancement opportunities
Competitive pay based on experience
Discretionary Time Off (DTO)
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Welcome We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
About Us Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the fifth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country. Our size provides us with access to the best products in the marketplace, while still maintaining a very local community feel. Through growing and developing relationships with carrier partners and expert resources, Brown & Brown stands out as a leader in the industry. As our business grows, our people grow with it!
Becoming an employee, or as we like to call it “a teammate,” of Brown & Brown introduces you to a career with virtually unlimited possibilities. Our unique culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our customers. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed. Our teammates are bound together by shared goals and our collective commitment to integrity and quality. Brown & Brown’s local leaders are actively engaged in their communities and committed to maintaining an established network, as well as creating strong relationships of their own.
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