Information Technology Business Systems Analyst Level I/II *Revised

Sacramento, CA, United States

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This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on:  03/20/24, *6/18/24, *9/18/24, *12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month  Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis.

The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Knowledge of  General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program

Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems

Software systems development lifecycle

Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity

Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks

Structured analysis and database concepts

Computer hardware and software systems similar to those being used by Sacramento County

Tools and equipment used in testing the functionality of computer applications

Principles and practices of troubleshooting computer software problems

Principles, practices, and techniques of providing quality customer service

Methods and techniques of developing and presenting technical documentation and training materials

Principles and practices of record keeping

Modern office procedures, methods and equipment

Information system development lifecycle and design principles using flowcharting techniques and prototype development tools

Basic principles and practices of business operations and work flow analysis

Business planning process

Test plan and test case development and use

ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN

ERP or other enterprise or other departmental business system software and module configuration

Application software including presentation, spreadsheet and word processing applications

Business systems applications in finance, materials management (logistics) and/or human resources

Methods of developing business process specifications

Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems

Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes

Principles of public administration, organization and management, business information systems, and practices

Customers' current business processes

Time management and organizational skills

Project management techniques

Ability to   Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations

Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services

Communicate technical information to a wide variety of users

Interpret and explain pertinent County and Department policies and procedures

Explain the values and limitations of services requested

Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions

Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met

Understand and utilize specialized technology terminology

Interpret and apply technical information pertaining to computer and network systems

Adapt quickly to changes in policies, procedures, assignments and work locations

Communicate effectively, both verbally and in writing

Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment

Prepare and maintain documentation for procedures, processes, and tables related to area of assignment

Read, comprehend, apply, and retain technical publications and documentation

Conduct business process and needs analysis and propose technology solutions

Develop information system designs, flow charts, report layouts and screen designs

Use troubleshooting and analytical skills

Apply technical competency with strong computer skills

Understand the attitudes and perspectives of supervisors, co-workers, and customers

Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation

Communicate effectively verbally and in writing

Utilize time management skills and multi-tasking capabilities

Analyze, evaluate and integrate business processes and procedures

Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems

Analyze complex business problems and develop appropriate solutions

Work independently within established guidelines

Develop and document business and technical enterprise processes, functions and procedures

Work effectively in a diversified team; guiding and supporting project team members

Handle multiple and parallel projects of an ERP or other enterprise systems nature

Minimum Qualifications

Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class.

Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support.

Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system.

Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience.

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable.  Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice.

General Qualifications

Criminal History and Background Checks:

The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirement:

A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Physical Requirements:

Some positions in this class may require the incumbent to be able to: Distinguish between different colors.

Lift equipment that weighs up to 50 pounds.

Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis.

Working Conditions:

Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours.

Travel occasionally.

Probationary Period

The probationary period for this classification is twelve (12)  months. APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone (916) 874-5593; 7-1-1 California Relay Service

Email  [email protected]

Inter-Office Mail Code: 09-4667

www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.

Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.

Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.

A resume may be included with your application, however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.

The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.

Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.

If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.

Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.

If you have no experience, write "no experience" for the appropriate question.

For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.

If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete.

FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Click  here  for Frequently Asked Questions (FAQ's)

For information regarding County jobs: www.saccountyjobs.net

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