Account Manager- Los Angeles (Onsite)

Los Angeles, CA, United States

Job Description Job Description Salary: $90,000- $130,000

Account Manager

Seek Capital is looking for a top Account Manager to work with clients of a company ranked #9 by Glassdoor in its “Best Places to Work” in 2020.

This is an exciting opportunity to join a team of highly competitive and collaborative individuals as we continue on this path of rapid growth. Our client is a prime credit, startup or early- stage small business owner, and we offer business funding to enable them to start or grow their business. We have to date, originated in excess of $500 million and continue to experience rapid growth.

Seek Capital was founded in 2014 and is investor backed.

This position will be based in our Los Angeles office and will work directly with the Head of Client Services.

Recent Awards:

2020 American Banker: Best Fintech to Work For

2020 Glassdoor: #9 Best Places to Work

2020 Inc. 5000: Ranked #171 on the inaugural 2020 Inc Series: California

If you’re good, you have options.

If you’re the right fit, we want you! Here’s what you should know:

Role Description:

We deeply believe that having the best people on our team and providing them with extensive training to best represent our company and our services is the hallmark of our success to date

As our organization continues to rapidly grow, we are looking to expand our Account Manager team by adding a high integrity individual who can hit the ground running and is extremely coachable

The role is assisting existing clients by being the liaison between internal teams and the client. Each client relationship lasts for approximately 30 days till all services are completed and it is critical to maintain a strong, professional relationship during this period

We provide extensive on-boarding and ongoing training for our account management team

Our Senior Account Managers and a dedicated Trainers, are incredibly supportive in helping and mentor new team members to become top performers as quickly as possible

Your Responsibilities will include:

Manage the Client lifecycle while the team is working hard to provide services

Develop relationships with Clients

Be willing & able to offer additional services for the client to add to their order

Conduct Verification & Compliance calls

Execute timely follow-up and client management

Be the primary contact person and liaison between internal teams and the Client

Understand your analytics and how your performance stacks up against quota and the team

Hit or exceed quota

Be committed to continual training and development. Our account management team receives daily group meetings, as well as multiple 1:1 sessions per month with our internal training team

As your knowledge base grows, be willing to help newer team members. We believe we should all Pay it Forward

Who We’re Looking for:

We want highly competitive, highly talented individuals who truly believe they can be our top producing Account Manager within 6 months. You are a fast learner, have excellent communication skills, are a team player, and have a genuine desire to learn and improve.

Required Traits and Skills:

Experience with inside sales and/or account management. Perhaps you have a strong sales background and are interested in transitioning to Account Manager.

Are confident working with clients over the phone

Strong computer skills, including Microsoft Outlook, Word, Excel

Experience using CRM systems such as Salesforce.com

Basic overall understanding of credit scores and reporting (we provide extensive training)

Excellent communication skills: both verbal and written

Fast learner- we provide A LOT of training

Highly competitive in nature

High-energy individual

Genuine desire to help other people

Positive attitude that is infectious to those around you

Comfortable working with multiple software platforms

Strong ability to learn from proven compliance scripts while infusing your personality into this structure

Nice-to-Haves:

Experience working with small business owners

Competitive spirit and track record of results (for example; sports teams, organized music, etc.)

Salesforce.com experience

Bachelor’s degree or higher from a major institution or equivalent experience

Salary & Benefits

Compensation: A combination of base pay + performance based compensation. Expect annual pay ranging from $90,000- $130,000 depending on performance

Medical Benefits: Top tier medical, dental and vision insurance plans are available to all of our staff

Fitness: A healthy body is a healthy mind. To help our team stay healthy, we offer LA Fitness gym membership to all of our staff

Time Off: We all need a little recharge out of the office. We offer paid time off to all team members to ensure we don’t burn out

Caffeine, snacks all the time and weekly catered lunches: We all love a little pick me up beverage or need a snack or two in the afternoon to keep up our energy - we have a great assortment of beverages and healthy snacks to keep you focused and exceeding your goals!

Have an Impact- We have built our organization by managing through the numbers. We rely on real time data to make all critical decisions, from personnel to strategies. This role will be the driving force in helping our clients become successful in the launch of their business.

Job Fulfillment- We help provide funding to new businesses. It’s an amazing feeling knowing that every day we provide funding to small business owners across America that are looking to launch and grow their business.

Be Part of An Amazing Team- This isn’t your cliché ‘amazing team’. This is a team that operates in a highly cohesive manner and hits big goals! Established as the #1 player in our target market, we have a team that gets it done. In short, this team hits big goals! To join this team, you have to be ready to deliver!

High End Toys- Be part of a team that has in place and a commitment to adding the best of breed technologies that its staff needs to be at their best. If tech is an unfair advantage, we want to stack the deck.

You Will be The Client's Key Contact- This is not just an account manager position, this is a “roll up your sleeves” and provide amazing service role. You’ll be responsible for working with multiple internal teams and advocating on behalf of your client.

We are an equal opportunity employer and value diversity at our company. We do NOT discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status or disability status, or any other characteristic protected by Federal, State or Local law.

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