ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Santa Clara County Health Plan
San Jose, CA, United States
Customer Service Representative I Salary Range: $51,261 - $74,328 The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change. FLSA Status: Non-Exempt Department: Customer Service Reports To: Supervisor, Customer Service Employee Unit: Employees in this classification are r
Job Source: Santa Clara County Health PlanPetVet Care Centers
San Jose, CA, United States
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: * Provides excellent customer service in-pe
Job Source: PetVet Care CentersTrescal, Inc.
Santa Clara, CA, United States
**Customer Service Representative** **Job Description** Job Title Customer Service Representative Location Santa Clara - CA US (Primary) Job Type Full-time Education High School Career Level Experienced (Non-Manager) Category Customer Service Job Ad **Trescal** is a growing company, looking for new talent to join our organization! We are the premie
Job Source: Trescal, Inc.Ultimate Staffing
San Jose, CA, United States
Position Overview: We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, addressing client inquiries, scheduling appointments, and supporting our pest control technicians in delivering timely and effective
Job Source: Ultimate StaffingWaterworks Aquatics
San Jose
Job Description Job Description Were hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES! Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? Youre in luck! We are looking for exceptional customer service representatives
Job Source: Waterworks AquaticsAxelon
San Jose, CA, United States
Order Entry Specialist San Jose, CA 5 Month Contract Pay: $20.05/hr W 2 Onsite The Order Entry Specialist will be a customer fulfillment function which will be responsible for reviewing and accurately entering orders and reviewing purchase orders. The individual will work closely with sales, account managers, shipping, service department and the b
Job Source: AxelonTTM Technologies, Inc.
San Jose, CA, United States
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and RF microwave/microelectronic assemblies, and quick-turn and technologically
Job Source: TTM Technologies, Inc.FastSigns
San Jose, CA, United States
Get involved in the fast-paced sign and graphic design industry by joining the #1 sign franchise in the USA. FASTSIGNS of San Jose is looking for a creative, personable and outgoing customer service representative who can manage signage and design projects from concept to creation. Primary Responsibilities Include: Serve as the first point-of-con
Job Source: FastSignsSan Jose, CA, United States
The Customer Service Representative at A To Z Insurance Agency is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Customer Service Representative jobs in San Jose, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.