Events Manager

Houston, TX, United States

Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

Collaborative Creativity : We believe the act of creating together amplifies possibilities.

Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.

Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

Authentic Compassion: We are "kind punks" - supportive to each other and standing up for what we believe in.

Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description:

The Events Manager functions as the house manager/operational lead for the Events Department. Supporting the Director of Operations, the Events Manager will serve as the contact for public events, concerts, and private rentals of the exhibition and the concert venue. This position will require close attention to detail for internal and external communication, staffing, costing, and contract administration. Hands-on management experience in a fast-paced ticketed environment is paramount to the administrative capacity for this role.

How you will do it:

Scheduling venue staff including production, security, box office, and housekeeping by using projected client needs or expected attendance to minimize unnecessary labor expense

Works on operational and non-technical production issues for on-site and off-site events

Keeping date/event log book

Tracking all reimbursements including equipment and labor

Organizing operations on a molecular level with attention to detail while cognizant of the entire building operations

Maintaining inventory of events non-production equipment

Arranging all guaranteed settlements in advance

Advancing hospitality for artists and clients

Completing production advances to the best of my technical ability

Working with the Events Director to develop a Venue staff model and oversee procedures and staffing

Working as a manager on duty for the majority of after-hour event shifts

Working with GM, Director of Operations, and Director of Marketing to develop private rental offerings

Fielding inquiries for events, private rentals

Advancing rental agreements for the exhibit and concert venue

Manage internal and private rentals and event vendors

Ensure events integration with the Meow Wolf Houston operation.

Coordinate with Food & Beverage, Operations and Security as it relates to events.

Address contractor/vendor correctional issues as needed.

Address on-site incidents as needed.

Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

To be successful in this role:

A desire to work directly with a team of 15-30 coworkers and talk to the public in a live music setting.

A desire to work directly with a team of 5-10 coworkers in an office setting.

The ability to work late hours.

The ability to generate, follow and enforce internal policies, procedures, and safety rules.

Possession of or willingness to immediately obtain an alcohol serving certification and learn and enforce State, local, and internal alcohol regulations.

Aptitude with computers, and programs such as Microsoft Office, Google Suite, and expense tracking and shift scheduling platforms, as well as project management and data analysis platforms.

Strong written and verbal communication skills.

The ability to give clear direction to team members in both a fast-paced work environment and a long-term office environment.

Required Qualifications:

Minimum of 5 years prior experience in the live music, venue & events industry

Minimum of 3 years prior experience working as a manager

Desired Qualifications

Prior work experience with venue-based live music, live entertainment, theatre, or related industries including working closely with production, sound, and lighting design.

Prior experience with ticketed events and/or event ticket management.

Prior experience with accounting or expense & revenue tracking.

Prior experience with working closely with caterers, bar operations & alcohol service.

Prior work experience with event programming, execution, and booking.

Work Environment:

Most work will occur within the Houston LLC offices and the Meow Wolf Houston exhibit and venue. Some work will occur at other locations. This position works in settings with exposure to noisy environments, dim lighting, and strong visual effects including strobing lights, special effects, fog machines, and small and/or enclosed spaces. This position may also be required to work outdoors including in the summer and winter weather.

Physical Demands:

May require heavy lifting, the careful handling of sensitive musical and other equipment, cleaning duties, guest management, and interaction with a team of individuals that will include non-Meow Wolf touring crew, artists, and artist management. May be required to lift to 50 lbs.

The employee is constantly exposed to loud noises and audio-visual effects.

The employee will comply with company and OSHA standard workplace safety protocols.

Work Schedule:

Schedules are based on business levels. It requires a flexible schedule to accommodate times the exhibit is closed to the public. Evening, overnight, and weekend work shifts are required as job duties demand.

Desired Characteristics and Qualities for all Team Members:

Embrace and exemplify Meow Wolf Culture.

Be enthusiastic about work and creating a transcendental guest experience.

Listen and communicate with compassion and positivity.

Demonstrate flexibility and receptiveness to change.

Willing to work outside the comfort zone to assist guests or fellow team members.

Maintain professional courtesy and behavior at all times.

Be a "People Person" - friendly, understanding, compassionate, and positive.

Supervisory Responsibility:

Supervisory responsibilities as assigned.

Travel:

Travel may be required for this position when called upon for regional artist transportation needs or work for other events not occurring at Meow Wolf's Houston exhibit and venue.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION : Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Medical Insurance options: PPO & HSA

Dental & Vision Insurance

401k Retirement Plan

Company Paid Life Insurance Policy & Long-Term Disability Coverage

Voluntary Short-term Disability & Critical Illness Policies

Company Paid Employee Assistance Program

Paid Parental Leave for 12 weeks

Discount off Meow Wolf Gift Shop Merch

Admission to Meow Wolf attractions for employees and guests

Please visit for more information.

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