User Experience Designer (Mid-Senior Level)

Carrollton, TX, United States

About NTX Embedded

Technology is disrupting every market, and companies are looking to adapt and stay ahead of their competitors. For over a decade, NTX Embedded has revolutionized equipment with state-of-the-art HMI technologies and custom embedded control systems used in commercial, service, and industrial market segments. We’re vertically integrated from design and engineering to manufacturing, helping us partner with our clients by better controlling complex development and bringing meticulously engineered products to market quickly, cost effectively, and sustainably.

Today, we’re a leading supplier in our industry. Our products can be found among some of the largest leading OEM equipment brands in the North American market segment. We work behind the scenes to make our clients' products work more intelligently and stand out from the competition. Our mission is to expand the power of touch and intelligent controls with a responsible ecological footprint to create a safer, more accessible, and more productive world at the intersection of technology and mechanics, giving more time back to people so they can give more back to the world.

We are financially strong and operate without debt, giving us the flexibility to shape our future and pursue new opportunities for success. Our growing team maintains an entrepreneurial mindset with a shared goal to solidify our position as the leading technology provider in the HMI and Industrial Controls market.

Job Description

Help lead digital design of embedded touch screens for B2B clients and other UIs, working collaboratively with client project stakeholders and cross-functional internal teams to take a project from concept to implementation through research, analysis, prototyping, testing, and visual design, while ensuring the customers' view remains the focus. This multidiscipline position requires a systems-savvy person who is an educated user experience architect with strong visual design skills.

Use a user-centered design process, understanding real users’ goals, aptitudes, behaviors, needs, motivations, use-contexts, environment, and task flows. Success in this role means finding the harmony between users’ needs and desires, business goals and objectives, and a product’s technical capabilities. You’ll play a key role in synthesizing industry experts’ insights and customer needs into intuitive design that transforms requirements into elegant solutions.

Responsibilities

Design intuitive and compelling experiences and UIs across multiple products and platforms from assessing a project’s scope to executing design, including defining features, presenting and iterating design prototypes, and addressing customer feedback

Collaborate with B2B clients and project stakeholders to build experiences for touch screen based products and equipment, ensuring design quality and continuity standards as well as project requirements are met

Synthesize project requirements, business goals, industry insights, and user research to define product features and information architecture through journey mapping, storyboarding, user scenarios, wireframing, prototyping, and testing

Continuously engage with software engineers, project managers, and QA throughout the development process to ensure effective implementation and high quality user experiences, sharing design and customer insights to inform development approaches and resolve issues, as well as directly supporting the initial build phase through the use of WYSIWYG development tools such as QT or Crank

Actively initiate user research, testing, and other UX initiatives to effectively center design on user needs and insights vs. assumptions, including but not limited to focus groups, on-site observational research, usability testing, and thorough product discovery

Strategize and execute on company design/process/management initiatives in collaboration with various departments and teams to contribute to long term company growth, branding, and customer experience

Qualifications

Bachelor's degree or equivalent in Human Computer Interaction (HCI), Design, Product Design, or a related field of study

A proactive and creative problem solver with a deep understanding of UX/UI design patterns and strategies and their effect on the end user experience, with ability to gauge when/where/how to execute them in a way that optimizes design impact

A well-rounded, hands-on user-centered designer with the ability to lead and execute UX activities with a lean, agile approach, taking a project from user research, ideation, design, prototyping, to testing

Has a robust UX toolset, using a variety of UX methodologies to define problem scopes, guide design strategies, and optimize task flows, such as content auditing, stakeholder interviews, journey mapping, storyboarding, user scenarios, wireframing, etc.

Strong communication skills with the ability to present designs, solutions, and strategies to various stakeholders in a clear and compelling way

At least 5+ years of working experience using collaborative prototyping tools such as Figma, Adobe XD, or Sketch; proficiency in Adobe Suite, especially Illustrator and Photoshop; experience with WYSIWYG development support tools such as QT or Crank is a plus

Benefits

Health Insurance (includes mental health coverage)

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

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