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SSOE, Inc.
Hillsboro, OR, United States
Overview SSOE is looking for a highly skilled and motivated Computer Technician 2 to support our clients in the Chandler, AZ area. This will be an onsite position and will require daily commuting to our Chandler, Arizona location. Local applicants are encouraged to apply. What Makes SSOE a Great Place To Work You don't have to be an employee lo
Job Source: SSOE, Inc.The Rockridge Group
Hillsboro
Job Description Job Description Job Title: Desktop Support Technician – L2 Location: Hillsboro, Oregon Summary: We are looking to hire a skilled L2 Deskside Support Technician to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installati
Job Source: The Rockridge GroupCypress HCM
Hillsboro
Job Description Job Description Senior Data Center Technician Overview As a Senior Data Center Technician, you will act as a point of escalation for L1 associate data center engineers and L2 data center engineers. This position will work directly with our contracted L2 engineers who are responsible for all hardware break fix activities, to
Job Source: Cypress HCMBC Tech Pro
Milwaukie
Job Description Job Description Company Description Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technici
Job Source: BC Tech ProWGNSTAR
Hillsboro
Job Description Job Description WG NSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why
Job Source: WGNSTARWGNSTAR
Hillsboro
Job Description Job Description WG NSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why
Job Source: WGNSTARWGNSTAR
Hillsboro, OR, United States
WG NSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why we do not put limits on learning,
Job Source: WGNSTARWGNSTAR
Tualatin, OR, United States
WG NSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on-the-job training, and tailored development. We know we need talented people like you who hold similar values, which is why we do not put limits on learni
Job Source: WGNSTARHillsboro
Job Description Job Description Job Title: L2 Computer Service Technician Location: Hillsboro, Oregon Summary: We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. Responding to assigned repair tickets involving computer damage, system not booting, water spills, cracked screens etc. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware.
Essential Duties and Responsibilities: Support of PC & MAC Platforms & Operating Systems.
Responds to dispatched assignments usually involving the installation, repair or maintenance of computer hardware.
Computer replacement program initiatives, including System Level Migrations, Data Migrations, Application Install and Configuration on PC & MAC systems.
Work independently on assignments and report progress to your supervising manager.
Coordinate, manage and predict equipment and part needs for dispatched service requests and coordinate those requests directly with the client.
Facilitate 100% of service ticket closures for all requests within Service Now/OPUS.
Manage assets and take detailed notes utilizing CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes.
Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.
Keeping certifications and training updated.
Other duties and responsibilities may be assigned.
Must be able to lift (properly) up to 50lbs.
Education/Experience: 3+ years Windows & Mac Experience within an L2 Deskside/Repair Support role
Customer Service and experience working directly with customers is a must.
Technical authorization CompTIA or equivalent certifications (Apple/HP).
Requires a sound technical background with a minimum of 3+ years of professional experience in a Service or IT environment.
Ability to troubleshoot and resolve complex hardware and software issues.
Excellent communication skills are a plus.
Service Now ticket Management.
General knowledge of gSuite (Gdocs, Gsheets, gmail) or Microsoft office is a plus.
Computer Service Technician - L2 jobs in Hillsboro
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