Operations Manager
San Diego, CA, United States
Job DescriptionJob Description
Job Title: Plant Operations Manager
Reporting Relationship:
Reports to: Operations Manager
Supervises: Plant Foreman, Office Staff, Chief Engineer
Job Summary:
The Plant Operations Manager is responsible for the overall performance of the warehouse including operations, compliance, customer service, office operations, engineering/maintenance and production scheduling.
The Plant Operations Manager plans, organizes, staffs, directs and controls all office, warehouse and maintenance activities. The selection, development and motivation of all warehouse employees are key responsibilities. The Plant Operations Manager is accountable for achieving prescribed company objectives in regard to cost, productivity, customer services and profits.
The Plant Operations Manager is also responsible for directing the daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower. Key responsibilities include:
§ Staffing
§ Employee development
§ Warehouse operations
§ Maintenance of the facility and equipment
§ Implementation and compliance of safety, security, housekeeping and sanitation programs
§ Budgeting
§ Customer service
Specific Duties and Responsibilities:
Operations: Ensures the development of systems and procedures for operating and managing the facility, human resources, equipment and products in a profitable manner. Plan, direct, and implement warehouse operations and administrative support to meet prescribed productivity and service goals. Operates in compliance with federal, state and local statutes.
Labor Management: Is present and directs the operations of the warehouse team to achieve prescribed objectives. Develop and maintain a productive work team by creating programs for hiring, training and professional development. Match the skill and background of personnel to work required. Apply sound communication and motivation techniques, create programs to supervise, counsel and discipline subordinates. Recognizes discipline and confrontation techniques are a positive means to provide feedback to individuals.
Customer Service: Assure that all customer accounts receive prompt, efficient service from the office and warehouse staff. Maintain appropriate contact with all accounts and respond promptly to all requests when required.
Marketing and Sales: Participate with the Company sales force in planning new account strategies. When requested, prospects for new accounts, make sales calls, develop and quote rates and close sales.
Budgeting: Develop and recommend an annual operations budget. Develop and manage a system of controls to ensure that service levels and operational performance goals are met with prescribed cost, revenue and profit parameters.
Equipment and Facilities: Recommend equipment required to assure efficient operation and meet Company profit goals. Develop suitable programs for maintaining Company standards for sanitation, maintenance, security, housekeeping and safety of equipment and facilities in a manner that assures their most efficient operation.
Miscellaneous: Participate in local trade, professional and civic associations as a representative of the Company.
Qualifications:
Experience or Training Required:
Experience in all levels of management, complete understanding of the public refrigerated warehouse industry.
Mandatory Job Requirements:
The requirements that an individual must absolutely possess to perform the essential functions of the job.
1. Speak clearly and communicate with employees and customers
2. Experienced in management
3. Total understanding of warehouse procedures and activities
4. Cope with job stress and pressure
5. Walk and climb throughout the plant
6. Cooperate with corporate personnel
7. Respond to customer needs
8. Travel as needed
Company DescriptionThird Party WarehouseCompany DescriptionThird Party Warehouse
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