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Care Manager

Rockville, MD, United States

Job Details

Level

Experienced

Job Location

1000 TWINBROOK PARKWAY - ROCKVILLE, MD

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$50,000.00 - $53,000.00 Salary

Travel Percentage

Up to 25%

Job Shift

Day

Description

PRIMARY FUNCTION

Responsible for direct case management services within a school and community-based programs designed to integrate a system of resources and services for youth and families and to support them in achieving their goals.

Essential Duties And Responsibilities

Completes comprehensive needs and strength assessments with youth and families resulting in individualized service plans and goals and appropriate crisis intervention or support as needed.

Consults and collaborates effectively with colleagues, school staff, and other County/community agencies to provide comprehensive services for clients. Offers information and referral support for community members, school staff, etc.

Provides on-going social services to clients which may include securing needed resources, providing necessary referrals, and ensuring any court-ordered requirements are met. Assists with completing applications for programs and services that align with service plan goals.

Maintains compliance with School and Community-Based Youth Services contract including:

Meeting productivity requirements

Maintaining minimum caseload requirements

Timely submission of data through County electronic records system

Conducts psycho-educational groups, educational workshops, and resource presentations as appropriate.

Maintains accurate, thorough, and timely documentation of client records. Documents and evaluates services provided and client progress, updates service plan at regular intervals.

Manages funds in assigned budget categories and utilizes assigned client needs funds to support service plan and client goal achievement.

Assists with seasonal events, such as camp registration, school supply drive and holiday giving program.

Provides translation and interpretation services for clients and others as time allows.

Assists with orientation and training of new staff.

Utilizes regular supervision with Director to evaluate and improve the quality of case management services and ensure that services are culturally appropriate for the client.

Maintains client confidentiality according to EveryMind Confidentiality Policy.

Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer, Chief Program Officer, and Division Director.

Consistently represents EveryMind and the SCYS program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.

Other duties as assigned.

Supervision to be exercised

Occasional supervision of Interns and/or volunteers.

Supervision to be received

Receives supervision from Manager of Counseling Services.

Qualifications

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Bachelor’s degree in social service field required.

Experience

Two years successful experience in the social services field.

Experience with case management service delivery preferred.

Experience working with youth and adolescents strongly preferred.

Skills

Strong interpersonal and communication skills.

Demonstrated organizational and community building skills.

Ability to manage multiple priorities.

Accurate record keeping and data entry proficiency.

Bilingual Spanish required.

Abilities

Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, paid staff, and community partners.

Ability to express ideas with clarity, confidence and sensitivity.

Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.

Familiarity with working and hiring interns and volunteers.

Able to supervise multiple people.

Physical Demands

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.

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