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NetJets
Columbus, OH, United States
Purpose of Position The Owner Account Administrator is responsible for processing the set-up of new and revised Owner accounts for assigned region. The Owner Account Administrator reviews Owner account contracts to ensure sales language and data requirements are defined accurately and align with company guidelines and policies. Tasks and Responsib
Job Source: NetJetsNetJets
Columbus, OH, United States
Purpose of Position The Propulsion Systems Manager monitors aircraft propulsion system performance to identify adverse trends, performs root cause analyses and develops corrective actions; ensures compliance with the reliability aspects of the FAA required Continuing Analysis and Surveillance System (CASS) program for all propulsion system opera
Job Source: NetJetsNetJets & EJM
Columbus, OH, United States
Purpose of Position The purpose of hiring a Corporate Real Estate Pre-Construction Manager is to bring a focus to the initial phases of real estate development and construction projects. This professional plays a crucial role in the early planning and development stages, ensuring that all aspects of a project are thoroughly examined and strategica
Job Source: NetJets & EJMExecutive Jet Management
Columbus, OH, United States
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: As a Solution Architect, you'll be at the forefront of innovation, collaborating closely with teams to solve complex problems and shape the future of our technology. Your role involves crafting advanced solution
Job Source: Executive Jet ManagementNetJets
Columbus, OH, United States
Purpose of Position As a Solution Architect, you'll be at the forefront of innovation, collaborating closely with teams to solve complex problems and shape the future of our technology. Your role involves crafting advanced solution architectures, providing technical guidance, and driving the adoption of cutting-edge tools and practices. You'll b
Job Source: NetJetsNetJets
Columbus, OH, United States
Purpose of Position Are you a curious and passionate engineer who desires to drive innovation in software and applications for the undisputed leader in private aviation? Do you want a high level of ownership in solving complex problems? Does the challenge of designing software that leverage groundbreaking automation for airline operations, custo
Job Source: NetJetsNetJets
Columbus, OH, United States
Purpose of Position The Solution Architect (SA) is accountable for being intimately involved with all technical activities, and for providing architectural direction and leadership on assigned project teams. The SA's job duties include, but are not limited to, developing and documenting high-level solution architectures, scoping, approach, estim
Job Source: NetJetsNetJets & EJM
Columbus, OH, United States
Purpose of Position The Project Manager with plays a vital role in supporting the successful execution of the Agile System of Delivery within our organization. The primary purpose of this position is to contribute to the planning, coordination, and execution of solution delivery, while adhering to NetJet's Agile principles and practices. By assist
Job Source: NetJets & EJMColumbus, OH, United States
Purpose of Position
The Owner Services Account Manager plays an essential role in the NetJets mission to enhance the life of each Owner one exceptional travel experience at a time. These passionate client-interfacing team members create lasting trip planning experiences by providing exemplary customer service, demonstrating strong consultative travel knowledge, while ensuring each trip booking is executed with operational excellence.
Tasks and Responsibilities
EXEMPLARY CUSTOMER SERVICE - Ability to communicate with clients through multiple channels (phone, email) with a high degree of professionalism. Strong sense of urgency and responsiveness while displaying the skills of a communication professional. Utilizes attentive and active listening to establish and maintain effective, long-term relationships (externally & internally). Identify opportunities to create exceptional experiences for clients during their travel plans.
KNOWLEDGE: Acts as a trusted advisor by consulting with clients on business and leisure travel issues including but not limited to seasonal, state-to-state, and international landscape travel restrictions. Becomes an expert on current and future NetJets products and promotions, aircraft fleet, and network of ground travel solutions (i.e. transportation, catering).
OPERATIONAL EXCELLENCE - Efficient time management skills with the ability to productively balance phone availability, email correspondences, and reservation creations to ensure booking accuracy. Proactively identifies issues that may impact a trip booking and facilitates problem solving through cross departmental collaboration. Strong attention to detail and data entry accuracy. Stays up to date on all current workflows/processes.
TRIP MANAGEMENT - As an Owner Services team, work together to monitor and update reservations from time of booking through the actual flight. Communicate with clients and passengers for all aspects of each trip, including changes to the reservation, weather updates, and possible travel restrictions/requirements.
Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.
Education
Bachelor's in Aviation or Business Administration
Certifications and Licenses
Years of Experience
2-4 years of experience
Core Competencies
Strives for Positive Results
Curiosity
Collaboration
Adaptability
Service-Oriented
Knowledge, Skills, Abilities and Other (KSAOs) Exceptional interpersonal, written, and verbal communication skills.
Proactive mindset that focuses on creating ideas and plans for correcting issues or handling daily tasks.
Self driven and takes initiative to understand work processes within position and beyond.
Customer service experience; experience in aviation a plus.
Eager to learn about the private aviation industry and gain personal and professional growth.
Able to work a flexible, yet consistent schedule to help support our owners during our hours of operation.
Email Alert for Account Manager (NJUS) jobs in Columbus, OH, United States
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