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Capgemini
Austin, TX, United States
Job Title: SACM Software Analyst Location: Austin, TX preferred. Would consider candidates with proximity to one of our other offices (Dallas, Atlanta, or Chicago) Travel: limited. Ability to go into the office if required Job Description: We are looking for a SACM (service asset configuration management) Software Analyst who has strong analyti
Job Source: CapgeminiThe University of Texas at Austin
Austin, TX, United States
Job Posting Title: Information Technology & Security Manager ---- Hiring Department: Applied Research Laboratories ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: PICKLE RESEARCH CAMPUS ---- Job De
Job Source: The University of Texas at AustinCapgemini
austin, tx
Job Title: SACM Software Analyst Location: Austin, TX preferred. Would consider candidates with proximity to one of our other offices (Dallas, Atlanta, or Chicago) Travel: limited. Ability to go into the office if required Job Description: We are looking for a SACM (service asset configuration management) Software Analyst who has strong anal
Job Source: CapgeminiBabson Diagnostics
Austin, TX, United States
Babson Diagnostics is a science-first healthcare technology company reimagining the entire diagnostic blood testing experience. Our mission is to make routine blood testing less invasive, more convenient, and affordable, empowering people to take charge of their health. Babson is preparing for the commercial launch of BetterWay® blood testing, med
Job Source: Babson DiagnosticsPinthouse
Austin
Job Description Job Description Summary Direct and manage the information, data integrity, and technology of Pinthouse as well as manage the Information Technology department and functions of the company. This includes all data centers and warehouses, help-desk, communication networks (voice and data), application development, and computer and t
Job Source: PinthouseRevature
Austin, TX, United States
Must have skills: Teamcenter FA Detailed Job Description: Teamcenter Functional Analyst Should be well conversant in developing Teamcenter Functional design and have Teamcenter Solutioning expertise to design complex business process / business application solutions to address cross functional needs Understand and be able to transform business requ
Job Source: RevatureHEALTH AND HUMAN SERVICES COMMISSION
Austin, TX, United States
Job/Position DescriptionPerforms business analysis activities related to IT applications utilized by HHSC program areas. Work involves the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; the creation of test plans and coordination of user acceptance testing; the performa
Job Source: HEALTH AND HUMAN SERVICES COMMISSIONErcot
Austin, TX, United States
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy cha
Job Source: ErcotAustin, TX, United States
Overview:
To support the mission of Peoples Community Clinic, the employee performs complex professional work with information systems and supervises the Information Technology teams daily operations.
The starting salary range for this position is between $70,000 - $80,000 annually.
Responsibilities:
Manage assigned work group including hiring, onboarding, and training, and regularly assess competencies; identify and oversee new or additional training as needed.
Manage technology equipment deployment and inventory.
Ensure customer service is timely and accurate on a daily basis.
Establish specific customer service standards and internal SLAs.
Establish best practices throughout the entire technical support process.
Follow up with other departments to identify areas of improvement.
Oversee complete server life-cycle management (Needs assessment, deployment, maintenance, security hardening, decommissioning).
Maintain, monitor, and troubleshoot physical and virtual server infrastructure and network-based services and assist with server and security audits.
Implement and maintain line of business applications.
Maintain and verify backups for servers/systems and provide backup and disaster recovery processes and proper retention periods.
Assist in the management of security solutions, including firewall and anti-virus; maintain LAN/WAN system integrity.
Administer and maintain end-user accounts, permissions, and access rights.
Assist with the administration of the Exchange email server and client installations.
Develop daily, weekly, and monthly reports on the help desk teams productivity.
Input and manage tickets through our PSA (Professional Services Automation) system and provide second-tier support for the ITS Department.
Help oversee and determine timeframes for major IT projects, including system updates, upgrades, migrations, and outages.
Develop and conduct training programs and workshops for team members and staff.
Assist with the development and implementation of IT policy and security best practice guides for the organization.
Run and share regular help desk related reports with other departments and leadership.
Provide input on hiring decisions for technical staff.
Assist in managing cloud VoIP system, including hardware, software, call recording, and basic reporting.
Assist in IT Infrastructure, networking support, and hardware support.
Adhere to HIPAA guidelines.
Other duties as assigned.
Qualifications:
Education:
Bachelors degree or Technical associates degree. (Equivalent combination of relevant education and experience may be substituted as appropriate.)
Experience:
Minimum of one year of supervisory experience
Minimum of five years experience working in a technology support role
Two years of experience working in an ambulatory healthcare setting preferred
Nonprofit experience preferred
Knowledge, Skills, and Abilities:
Must have competent knowledge of DNS, DHCP, IP, SMTP, FTP, HTTP, and HTTPS protocols and LAN networking/distributed computing environments (client/server).
Excellent written and oral communication skills
Ability to work collaboratively in a cross-functional team environment to solve problems
Time management and organizational skills
Exemplary customer service skills
Skill in meeting and communications management
Ability to multi-task and prioritize in a fast-paced environment
Strong problem solving and conflict resolution skills
Self-driven, goal-oriented, and highly motivated with a positive attitude
Familiarity with MS applications and desktop computing environments
Working knowledge of Microsoft 365, Active Directory, Azure Active Directory
Ability to interact successfully with people of diverse backgrounds and varying levels of computer expertise
Willingness to learn and support new applications and devices
Certificate/License: Relevant certification preferred
Our Benefits Include:
18 PTO days per year & 11 paid holidays
Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
Dental & Vision
Flexible Spending Accounts
Employer paid Life Insurance
Employer paid Short-Term and Long-Term Disability
Annual Training
403(b) with 4% employer matching
Peoples Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.
We want you to do your best throughout the interview process. CLICK HERE to learn more about how to prepare.
Information Technology Manager jobs in Austin, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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