Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Vontier

    Global Service Lead, e-Mobility

    Austin, TX, United States

    The world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry forward. Offering the broadest range of innovative, integrated s

    Job Source: Vontier
  • Stitch Fix Inc.

    Customer Service Lead (Remote)

    Austin, TX, United States

    Were a team of bright, kind, goal-oriented individuals who care deeply about achieving great things. We know our individual strengths, but believe that were strongest together. Our company is transforming the retail experience as we know itand we need your big ideas. We just might be the perfect fit. **Privacy Preference Center** ** Manage Consent

    Job Source: Stitch Fix Inc.
  • Humana

    Enterprise Service Desk Lead - IT

    Austin, TX, United States

    Become a part of our caring community and help us put health first Are you looking for an opportunity to be an integral part of an IT Service Desk transformation? The ideal candidate will have at least 5 years' experience as an IT Service Desk Leader with experience managing and leading service desk teams in an enterprise environment. This candida

    Job Source: Humana
  • Acosta Jobs

    Lead Retail Service Merchandiser

    Austin, TX, United States

    Lead Retail Service Merchandiser Austin , Texas **Overview** The Retail Service Lead Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, a

    Job Source: Acosta Jobs
  • Digital Realty

    Team Lead, IT Corporate Service

    Austin, TX, United States

    • Ending Soon

    Your role Are you passionate about solving end user issues, and providing solutions to enable a modern and productive workplace? Here within Digital Realty’s IT department, we pride ourselves in our ability to focus on improving the value that Digital Realty gets from its investments in technology. Join the Digital Realty IT Engineering and Operati

    Job Source: Digital Realty
  • Diverse Lynx

    Service Now Lead ITSM Developer with

    Austin, TX, United States

    Title: Service Now Lead ITSM Developer with HRSD Location: Austin TX onsite Duration: Contract Responsibilities: Collaborate with legal stakeholders to understand requirements and pain points in legal service delivery processes. Design, develop, and implement solutions within the ServiceNow platform to automate and streamline legal service deliver

    Job Source: Diverse Lynx
  • TransPak, Inc.

    CONVERSION - Packer II Lead - Services

    Austin, TX, United States

    The job duties listed below describe the general nature of the work; some incumbent’s duties may differ. The Physical Requirements described below represent the requirements to perform the essential functions of this job. Reasonable accommodation and the interactive process will be employed to determine reasonable accommodations. Please contact

    Job Source: TransPak, Inc.
  • Meta

    Team Lead, Services - Mid-Market

    Austin, TX, United States

    Meta is seeking an experienced sales and marketing leader with demonstrated success inspiring teams to exceed revenue goals, excels in navigating change, and is a talented coach for their people. The Team Lead will build and manage a consultative sales team, selling Meta’s platform solutions to mid-tier and emerging advertisers within our Mid-Marke

    Job Source: Meta

Service Lead

Austin, TX, United States

Job Description - Service Lead (24003341)

Job Description

Description

Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs. Serves as the primary Manager on Duty (MOD) when present. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance.

1. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.

2. Provides feedback to store leadership regarding the team’s performance.

3. Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.

4. Serves as the primary Manager on Duty when present including opening and closing the store when scheduled. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.

5. Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program.

6. Utilizes company tools, reports, and feedback to effectively analyze trends and collaborate with store leadership in refining plans to accomplish store initiatives and achieve goals.

Qualifications

1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.

2. Minimum two years retail management experience preferred.

3. Strong decision-making, problem resolution, and interpersonal skills required.

4. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.

5. Availability to work a variable schedule of up to 40 hours per week, including nights, weekends, and holidays required.

6. Basic English literacy, math, and PC skills required.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Primary Location Primary Location : US-TX-AUSTIN

Work Locations Work Locations : STORE~4131_AUSTIN,TX 8666 SPICEWOOD SPRINGS RD [email protected] AUSTIN 78759

#J-18808-Ljbffr

Apply

Create Email Alert

Create Email Alert

Service Lead jobs in Austin, TX, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.