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Excentium
Jacksonville, FL, United States
Sr. Help Desk Technician (FL) Summary Title:Sr. Help Desk Technician (FL) ID:359 Department:All Location:Jacksonville, FL Description Senior Help Desk Technician Excentium, Inc. is a Service-Disabled Veteran owned small business that provides Cyber Security Engineering, Information Assurance (IA), management, Certification and Accreditation
Job Source: ExcentiumiVenture Solutions
Jacksonville
Job Description Job Description Description Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and netw
Job Source: iVenture SolutionsiVenture Solutions
Jacksonville, FL, United States
Description Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will
Job Source: iVenture SolutionsParallel Partners
Jacksonville, FL, United States
Help Desk Technician - 6 Month Contract, Jacksonville, FL We are seeking a Help Desk Technician for a 6 month contract. This position is 100% Onsite and NOT Remote. Candidates must be located in the Jacksonville, FL area. Help Desk Technician Responsibilities: - Provide end user support in two office locations (one mile apart). - Be the first po
Job Source: Parallel PartnersLeidos
Jacksonville, FL, United States
Description More About the Role: Leidos currently has an opening on the ‘Service Management, Integration and Transport’ (SMIT) Contract for a Field/Base Network Engineer position. This is an exciting opportunity to use your experience helping the SMIT mission. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will d
Job Source: LeidosJacksonville Housing Authority
Jacksonville, FL, United States
The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relations
Job Source: Jacksonville Housing AuthorityJacksonville Housing Authority
Jacksonville
Job Description Job Description The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and i
Job Source: Jacksonville Housing AuthorityADEX
Jacksonville, FL, United States
IXC Network Engineer Resources will be required to work on client's site in Melbourne, FL. Non-local candidates will be compensated accordingly for long-term assignment in Melbourne. Description: IXC Network Engineers support the design, implementation, testing, acceptance, and optimization of the IXC telco network used to provide FTI services.
Job Source: ADEXJacksonville
Job Description Job Description Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 14 offices and nearly 200 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. You’ll quickly notice that we approach law differently at Lippes Mathias—we think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes.
To learn more about Lippes Mathias, visit our recruiting website: https://www.lippes.com/careers
Lippes Mathias LLP is seeking an experienced IT Technician to join our team in our Jacksonville location. This position requires professionalism and confidentiality. We are looking for a highly dependable individual who has a positive attitude, is organized and a team-player.
Responsibilities
Handle help desk requests for all Lippes Mathias offices
Provide technical assistance and support for issues related to computer systems, software, and hardware
Assist with project implementation
Conduct IT orientation for new employees
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by internal customers
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on any feedback or suggestions by customers to the appropriate internal team
Identify and suggest possible improvements on procedures
Requirements
3-5 years’ experience as a help desk technician or other customer support role
Previous law firm experience preferred
BSc/BA in IT, Computer Science or relevant field
Tech savvy with working knowledge of MS office automation products, databases and remote control
Active Directory and basic server administration
Basic LAN/WAN network communication protocols
Familiar with Citrix virtual desktop
Familiar with VMware for basic server management
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve basic technical issues
Proficiency in English
Excellent communication skills
Must demonstrate sound judgment while under situational stress
Positive attitude and ability to work as part of a team
Strong sense of discretion and confidentiality
Salary range DOE: $23-$26/hour
The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range.
Along with competitive pay, as a full-time employee you are eligible for the following benefits:
Highmark BCBS PPO/POS plans > 4 medical plan options including 2 HDHP/HSA qualified plans
Dental plan (including orthodontic coverage)
Vision plan
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Paid time off (PTO) inclusive of vacation, sick and personal leave
401(k) with guaranteed safe harbor contribution plus profit sharing
Term Life and AD&D
Short-term and long-term disability
Additional Voluntary benefits: Specified Disease, Hospital and Accident plans
Employee Assistance Program including mental health support
Legal work discount program
IT Technician jobs in Jacksonville
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