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Puente Hills Hyundai
City of Industry
Job Description Job Description Service Writer & Advisor Hyundai Dealership Are you a seasoned writer/advisor seeking a new opportunity? Join our team in City of Industry, CA as a Service Writer & Advisor. This full-time position offers a comprehensive benefits package, including medical/dental/401k. At our dealership, we pride ourselves on a h
Job Source: Puente Hills HyundaiPuente Hills Hyundai
, CA, United States
Looking for an experienced writer/advisor to join our team. The position is full-time with benefits including medical/dental/401k RESPONSIBILITIES Maintain Customer Service Index (CSI) rating as set by dealership service manager Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the c
Job Source: Puente Hills HyundaiPuente Hills Hyundai
City of Industry
Job Description Job Description Looking for an experience d writer/advisor to join our team. The position is full-time with benefits including medical/dental/401k RESPONSIBILITIES Maintain Customer Service Index (CSI) rating as set by dealership service manager Responsible for the entire customer service experience from the service drive until
Job Source: Puente Hills HyundaiCalifornia National Kennedy Equip
Orange, CA, United States
Job Description Job Description Kennedy Equipment , a family owned equipment company, located in Orange has an opening for a Full Time Service Writer/Advisor. This person will serve as the liaison between customers and the repair shop, utilizing skills in documentation and communication to manage work orders and facilitate the proper and timely
Job Source: California National Kennedy EquipMajor Tire Retailer
Anaheim, CA, United States
Job DescriptionJob Description A growing family owned business for over 45 years is looking for an enthusiastic, highly motivated, and talented automotive service advisors for our stores. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK J ob Responsibilities Serving customers is a key to success in th
Job Source: Major Tire RetailerMajor Tire Retailer
Fullerton, CA, United States
Job Description Job Description A growing family owned business for over 45 years is looking for an enthusiastic, highly motivated, and talented automotive service advisors for our stores. We prefer to hire people with the right ATTITUDE, PASSION, DRIVE and CUSTOMER SERVICE OUTLOOK J ob Responsibilities Serving customers is a key to success in th
Job Source: Major Tire RetailerNucar Mid Atlantic
, DE, United States
Job Description Job Description Nucar Chevrolet in New Castle, Delaware has an opening for an Automotive Service Advisor for our service department. Are you highly motivated and eager to learn? Here at Nucar we are committed to excellence and are looking for someone who has great communication skills and problem solving abilities. **Highly compet
Job Source: Nucar Mid AtlanticPuente Hills Chrysler Dodge
City of Industry
Job Description Job Description Job Title: Service Advisor Department: Service Reports to: Service Manager FLSA Status: Exempt Position Summary: The service advisor is responsible for scheduling service work in the service department and for selling additional services to customers. Essential Duties & Responsibilities: Maintain Customer
Job Source: Puente Hills Chrysler DodgeCity Of Industry, CA, United States
Service Writer & Advisor Hyundai Dealership Are you a seasoned writer/advisor seeking a new opportunity? Join our team in City of Industry, CA as a Service Writer & Advisor. This full-time position offers a comprehensive benefits package, including medical/dental/401k. At our dealership, we pride ourselves on a high service volume with a base of loyal customers. Our work environment is family-oriented and fosters a fun atmosphere. Responsibilities: • Ensure the Customer Service Index (CSI) rating aligns with dealership service manager expectations • Guide customers through the entire service experience, from the service drive until vehicle handover • Manage appointment scheduling and provide accurate estimates • Educate customers on vehicle care and maintenance importance based on manufacturer guidelines • Clearly communicate repair and maintenance timelines to customers • Keep customers informed of any changes in estimates or pick-up times through progress calls or emails • Accurately document repair and maintenance updates on approved repair orders • Address and resolve customer inquiries and concerns effectively • Cultivate strong, positive relationships with customers to foster repeat and referral business • Collaborate with managers to meet daily performance metrics • Achieve consistent penetration levels for both Customer Pay (CP) and Warranty services Qualifications: • Possess a high school diploma or GED equivalent • At least six months of work/training experience in the automotive industry or closely related field • Knowledgeable about newer vehicle technologies • Outstanding customer service abilities • Analytical and adept at multitasking • Work independently and with minimal supervision • Positive attitude and team-oriented • Remarkable written and verbal communication skills • Substantial and consistent work record • Valid driver's license and a clean driving record • Professional attitude and behavior • Mobile applications and software user interface with existing solutions are a plus Compensation: $54,000 - $120,500 yearly
• •
• Ensure the Customer Service Index (CSI) rating aligns with dealership service manager expectations •
• Guide customers through the entire service experience, from the service drive until vehicle handover •
• Manage appointment scheduling and provide accurate estimates •
• Educate customers on vehicle care and maintenance importance based on manufacturer guidelines •
• Clearly communicate repair and maintenance timelines to customers •
• Keep customers informed of any changes in estimates or pick-up times through progress calls or emails •
• Accurately document repair and maintenance updates on approved repair orders •
• Address and resolve customer inquiries and concerns effectively •
• Cultivate strong, positive relationships with customers to foster repeat and referral business •
• Collaborate with managers to meet daily performance metrics •
• Achieve consistent penetration levels for both Customer Pay (CP) and Warranty services
Dealership Service Writer Advisor jobs in City Of Industry, CA, United States
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