Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
All Lines Technology
Dallas, TX, United States
All Lines Technology has an immediate opening for an IT Services Specialist I in Dallas, TX! This person will act as an escalation point and initial contact for customer support requests pertaining to the Dallas office end-user IT hardware. *NOTE: THIS IS A PART-TIME POSITION.* Responsibilities Provides technical support to customers on operation
Job Source: All Lines TechnologySound Productions
Irving, TX, United States
We are hiring a person, not a position, for the Sound Productions Technology Team. At SoundPro we believe in providing tools and opportunity to our team members and growing them for success. We don't have employees, only team members, and are very proud of that. The IT Support Specilaist will be responsible and accountable for the smooth running of
Job Source: Sound ProductionsJump Start Consulting
Plano, TX, United States
The IT Support Specialist, OEM Tools, is responsible for maintaining, upgrading, and managing our software, hardware, and networks. Resourcefulness is key to this role, requiring the ability to diagnose and resolve issues swiftly. Effective communication with interdisciplinary teams and users is essential. The primary goal is to ensure the seamless
Job Source: Jump Start ConsultingAcquire BPO Pty Ltd
Irving, TX, United States
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! L1 ICT support role, assisting US production and corporate staff for Dallas site. PD attached. Join the A-
Job Source: Acquire BPO Pty LtdThe University of Texas at Dallas
Dallas, TX, United States
Posting Number: S05501P Department: Management Salary Range: $37,000, DOQ Pay Basis: Monthly Position Status: Regular full-time Location: Richardson Job Description: The Data Management Specialist for the JSOM Career Management Center ( CMC ) will be responsible for providing administrative support in regards to daily, weekly, monthly and se
Job Source: The University of Texas at DallasConfidential
Dallas, TX, United States
IT Support Engineer provides some technical support in system applications, local hardware/infrastructure support, O365 administration, and system integration. Assists in providing technical input to the departments technology-related processes. May assist in developing and implementing installation plans. May assist in preparation and presentation
Job Source: ConfidentialSixth Street
Dallas, TX, United States
Role As a Service Desk Support Engineer, you will be a part of our Infrastructure Engineering team and will be a critical part of fulfilling Sixth Street Engineering’s mission: to establish a world-class, hands-on team that applies innovative technology solutions to drive scale and attack opportunities with the greatest commercial impact. This is
Job Source: Sixth StreetSixth Street Inc
Dallas, TX, United States
Role As a Service Desk Support Engineer, you will be a part of our Infrastructure Engineering team and will be a critical part of fulfilling Sixth Street Engineering's mission: to establish a world-class, hands-on team that applies innovative technology solutions to drive scale and attack opportunities with the greatest commercial impact. This is
Job Source: Sixth Street IncDallas, TX, United States
All Lines Technology has an immediate opening for an IT Services Specialist I in Dallas, TX! This person will act as an escalation point and initial contact for customer support requests pertaining to the Dallas office end-user IT hardware. *NOTE: THIS IS A PART-TIME POSITION IN WHICH THE INDIVIDUAL WILL WORK 3 DAYS/WEEK.*
Responsibilities
Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service-related problems.
Diagnoses and repairs mechanical, hardware, software and system failures using established procedures.
Develop a thorough understanding of firm's hardware/software configurations. This includes standard hardware solutions (MacPC), software management and ITSM applications.
Monitor and update incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.
Ticket queue monitoring to identify possible issue trends based on submitted tickets.
Effectively diagnose and research escalated tickets to determine appropriate action.
Contribute to the development of the organization's goals and objectives and interact daily with supervisors and/or functional peer groups and customers.
Communicate moderately complex or technical information, ideas and results effectively in both oral and written form; and compose correspondence and reports.
Follow detailed operational procedures as needed and help improve the quality-of-service delivery and provide value added customer services.
Collaborates with Engineering teams such as, Enterprise Networks, System Engineering and/or Platform Services to restore service and/or identify problems.
Act as "Smart Hands" for engineering teams as needed.
Assist with mobile devices (Phones, Tablets).
Ability to multitask, work under pressure and handle interruptions while maintaining flexibility in work assignments.
Ability to support video, audio and web conferencing through PC and VC units.
The ideal candidate will have the following knowledge & experience: College degree in the field of computer science or related field
At least 3 years of work experience in applications support.
Professional certifications in technological or customer service fields are a plus.
Experience Imaging of Laptops and Desktop PC's via SCCM and Autopilot
Experience using Windows OS, Mac, Office 365, Acrobat X, IE 11, Chrome, and other browsers.
Experience using VPN client and Citrix client.
Experience in applications support, specifically validating issues reported, testing fixes, and working with developers or vendors to deliver a timely resolution.
User acceptance testing or applications testing experience is helpful.
Email Alert for IT Services Specialist I jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.