Wholesale and Retail Account Executive
San Francisco, CA, United States
Who We Are
ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.
Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013, they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable.
What Our Team Embodies
Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.
What We Are Looking For
We're seeking an Account Executive who will focus on new partner set-up and launch, growing and servicing current wholesale partner accounts, and leading our owned retail execution via a 3rd-party partner. A successful candidate will be persuasive and results-driven.
What You Will Own And How You Will Make A Difference
Understand the processes and policies for each wholesale account including vendor requirements
Develop and manage cross functional work back schedules and share information with internal functional teams (Design, Merchandising, Production, Logistics, Customer Service, Finance)
Respond to inquiries regarding orders, shipments, products, compliance requirements and pricing
Work cross functionally with the Logistics, Technology, Accounting and Production Teams to coordinate orders, ensure delivery by specified dates, and troubleshoot any issues
Analyze sales performance and work with accounts to forecast replenishment needs and new product introductions
Partner with Merchandising and Planning to ensure accurate sell-in plans vs. orders, resolve product availability dates and ensure ship dates are aligned
Outbound to new potential partners and develop overall targets for new wholesale partners, managing all communication and scheduling
Work with third party retail partner to meet owned-retail sales targets and implement operational updates, internal merchandising strategies and marketing execution
Maintain and track seasonal sample lines and various in-house sales tasks
Who You Are
3+ years of experience in wholesale apparel sales
Experience working with major national accounts, from department stores to big box
You are a problem solver who can identify and resolve problems in a timely approach
You have impeccable customer service and the ability to manage difficult customer situations
You have great oral and written communication through listening and gaining clarification on business needs
You are organized with the ability to identify, improve, and streamline complex work processes
You are a flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
You are a motivated self-starter who takes initiative with minimal supervision
You are able to travel as needed
ThirdLove Offers You
Competitive salary + equity
Medical/Dental/Vision insurance
Paid parental leave
Flex time off
Discounted and free products
Diversity
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.
ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit E-Verify.
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