Managing Director of Business and Operations (24-25)

Springfield, MA, United States

Overview

The Managing Director of Business and Operations (MDBO) is a confident, experienced manager and relationship builder who will oversee operations, finance, and HR functions in close collaboration and partnership with the Executive Director (ED) and senior leaders.

The MDBO will serve as the primary business partner to the ED on the organization’s financial, administrative, and operations processes with an eye towards continuously developing and improving systems. Charged with keeping broad non-academic areas of work functioning smoothly, the MDBO must be a seasoned organizational leader with excellent business sense. They must be skilled at quickly evaluating a broad range of data, variables and perspectives prior to making sound organizational leadership decisions.

This is an opportunity for an experienced organizational leader to strengthen the capacity and impact of a well-respected, high-impact organization.

What does the Managing Director of Business & Operations do?

Organizational and Team Leadership

Serve on the leadership team and play an integral role in developing and stewarding school culture, policies, and initiatives.

Oversee and organize the work of the operations, finance, and HR teams by establishing priorities and objectives, assigning accountabilities, and monitoring results.

Manage 3-5 manager- and director-level members of the operations, finance, and HR teams. Serve as the school’s primary point of contact with multiple service providers (e.g., auditors, legal counsel, and outsourced finance and HR consultants).

Serve as an internal “liaison” between critical functions, ensuring alignment and effectiveness in operations, finance, and HR and keeping the ED and senior leaders informed of critical issues.

Through coaching, management, and performance evaluation of direct reports, promote a culture of high performance and continuous improvement that values learning and a commitment to quality.

Represent the organization in board meetings and externally on behalf of the ED, particularly in areas of authorizer, service provider, and vendor relations.

Business and Operations

Lead business administration for the school, including payroll, accounts payable, purchasing, procurement, and contract and vendor management.

With the Executive Director, lead the development of the school’s ~$11M annual budget and independently manage this budget throughout the year.

Work with an outsourced finance provider to prepare and finalize monthly, annual, and ad hoc financial reporting materials for the Board of Trustees and the Department of Elementary and Secondary Education.

Support and advise managers across the organization on HR, staffing, and performance management issues.

Oversee human resources functions, including providing guidance to managers, leading compensation and benefits programs, and ensuring compliance with employment laws and regulations.

Lead the development and implementation of HR policies in collaboration with the ED, senior leaders, and HR and legal counsel.

Consult with school counsel and insurance providers to ensure legal compliance and identify and mitigate risks.

Compliance, data analysis and project management

Lead ad hoc data projects and lead special projects that support operations, finance, and HR, as well as other functional areas (e.g., Talent, Academics, DEI).

Manage cross-departmental projects through all stages of work, from design to data collection to analysis to presentation.

Liaise with senior leaders, staff members and service providers and translate complex issues and data into actionable insights, plans and reports.

Ensure compliance and reporting with state, local, and federal government laws and regulations (e.g., inspections, Annual Reports, Program Reviews).

Develop reports, memos, and slide decks for key partners, such as the Board of Trustees, lenders, and donors, showing programmatic evaluation and/or impact.

What makes a great Managing Director of Business & Operations at our school?

Strong belief in Springfield Prep’s mission of advancing equity through education

A record of advancing equity and justice through decisions, programs, and policies

Exceptional communicator and relationship-builder — able to build trust and credibility quickly and inspire a wide range of stakeholders

Business management experience — able to build and manage budgets, procure and negotiate contracts, and manage providers, vendors, and partners

Deep understanding of school operations and a vision of operational excellence

Experience managing HR policies and processes, including compensation and benefits administration.

Strong data analysis and Excel/Google Sheets skills — can use data tools to efficiently synthesize large and/or multiple data sources into clear takeaways and use that to drive organizational improvement

Seasoned manager, with experience supporting diverse teams to achieve results in demanding environments

Independent self-starter with a high degree of personal responsibility and capacity for self-managing to build structure and drive results around ambiguous workstreams

Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, Springfield Prep’s Board of Trustees, and staff

Exceptionally detail-oriented with a track record of managing a high volume of work and hitting tight deadlines in a fast-paced environment

Education & Experience

Bachelor’s degree (MBA/MPA or degree in business administration preferred)

7+ years of overall professional experience with 4+ plus years of broad operations, finance, and HR management experience.

A track record of success overseeing school operations, finance, and/or HR in a school or similar environment.

Who should apply?

Our community and student body are diverse, and we believe that we can best achieve our mission when our leadership, teachers, and staff reflect our students’ identities. Therefore, we are committed to being a diverse organization at all levels. With this in mind, we encourage people from all backgrounds and identities to apply.

Schedule & Compensation

The MDBO is a full-time, year-round, administrator position with generous paid time off (15 days paid vacation plus 12 paid holidays and a one-week winter break and one-week summer break each year). Limited hybrid schedules will be considered. The salary range for this position is $118,881 to $138,159, based on experience at this level. The school provides full benefits and a working environment that includes all the necessary technology and resources to succeed.Most of all, you will join a team of like-minded professionals working to achieve the same mission.

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