Veterinary Technician

Charlotte, NC, United States

Credentialed Veterinary Technician Shift Lead

The anticipated starting hourly rate for individuals expressing interest in this position is $18 to $33 per hour. Rate to be determined by the schedule, location, experience, skills, and abilities of the applicant.

Who we are

We’re Banfield. You’ve probably seen us around. We started in 1955 as a small practice with big ideas about preventive petcare. We’re now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS. We’d love to have you join our team to help in this mission.

We love pets. You know who else we love? CVTs. We enable CVTs to work at the top of their license and provide them resources and training to feel and work their best. A supportive work environment is important at Banfield, and we cultivate a culture and team based on collaboration, networking, and lifting one another up.

Banfield’s here for you so you can be there for pets!

Who we’re looking for

We’re looking for a Credentialed Veterinary Technician (or a VT currently in the process of completing accreditation) to add their passion, skills, and education to our team. We believe in hiring individuals with diverse perspectives, ideas and cultures who use their expertise in a way that benefits pets, clients, teams, and communities.

Whether you’re a recent graduate or an experienced Technician looking for a change, a new beginning at Banfield means an open door to explore the next best move in your professional career.

Role responsibilities

• Provide furry, feathered, and scaled pets with the best possible care, especially preventive care

• Build close relationships with pets and the humans who love them

• Work closely with teammates and cultivate a positive, dynamic work culture

• Impact the future of veterinary medicine with your own expertise and ways of practicing medicine

• Exemplify the Mars Five Principles — Quality, Responsibility, Mutuality, Efficiency, and Freedom

Leadership Responsibilities:

Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.

Support Practice Manager in hospital labor management

May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team

Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets.

Provide effective communication between associates, clients, hospital leadership and Central Team Support.

Ensure all hospital associates adhere to Banfield dress and grooming guidelines.

Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board.

Assist Practice Manager in identifying potential “bottlenecks” and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world-class preventive care and client service.

Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions.

Address broken equipment issues and assist in inventory management.

Assist with management of finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Quality check medical records, go-home medications, regulatory documentation, hospital cleanliness, and timeliness of doctors seeing exam room patients.

What we offer

Now the good stuff! We believe in taking care of our employees so they can take care of themselves, their family, and the pets they treat. We value work-life balance too! Here are just a few of the benefits full-time associates are eligible for:

The good stuff:

• Competitive salary with paid time off so you can spend time with the people you love

• Medical, dental, and vision insurance for you and loved ones

• Competitive referral program – join our team, bring your friends and get paid*!

• Paid leave for new parents • 401(k) Savings Plan

• Health Savings Account and Flexible Spending Account

• Paid short- and long-term disability, including maternity leave

• Optimum Wellness Plans® for up to three pets plus discounts on Mars, PetSmart, RoyalCanin, and more

Even more good stuff:

• Flexible scheduling

• Ability to practice at the top of your license

• Locations all over the US to choose from

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars

• Dedicated onboarding and development support so you can grow your career (or become a coach yourself!)

• Continuing education opportunities paid for by us

• Health and well-being benefits to support quality of life

• National partner conferences for networking and continuing education

• Discount on Fear Free Certification • Practice-paid subscription to NAVTA, VetGirl, and Vetfolio

• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)

• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

Full job description

*terms and conditions apply #registered vet technician (RVT) #licensed veterinary technician (LVT) #veterinary technician specialists (VTS) #certified veterinary technician (CVT)

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