Marketing and Communications Manager

Portland, OR, United States

Description

WHO WE ARE

Since 1993, The Pathfinder Network (TPN) has been providing justice-system impacted individuals and their families the tools and support they need to be safe and thrive in our communities. We serve individuals experiencing incarceration, those reentering the community, those on forms of community supervision, their families, and their children, within 9 of Oregon’s 11 corrections facilities and in the community in Multnomah, Jackson, Marion, and Clackamas Counties. We develop and deliver a comprehensive scope of evidence-based, trauma-, gender- and culturally-responsive cognitive behavioral-based programs, including our proprietary, evidence-based curriculum Parenting Inside Out, which is the highest-rated parenting skills curriculum for parents involved with the criminal justice system. Our community programs feature holistic wraparound individual and group support and services. We serve an average of 3,000 people a year agency-wide.

We show up for our employees by providing support and resources in six key areas that make up our total package, and we always strive to expand on what we offer: compensation, development, wellness, benefits, recognition and service. This includes:

Generous paid time off (12 accrued vacation days + 12 accrued sick days during your first year of employment, mental wellness hours)

14 paid days of significance each year + extended holiday days of significance with a week off at the end of the year

Paid 30-minute lunch breaks

Employer-paid employee-only medical, vision and dental coverage starting first day of employment

Flexible Spending Account, Dependent Care Assistance Program, and employer-funded Lifestyle Spending Account

401k retirement plan with 3% employer match, fully vested immediately

Employer-paid short-term disability and accidental death and dismemberment

Employment with TPN may mean you are eligible for Public Service Student Loan forgiveness

Employee recognition program, staff appreciation awards and swag store

Bilingual pay differential for eligible positions

Shared Leadership model and opportunities to contribute to agency success and growth

Development opportunities and trainings

We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable, just and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable and inclusive practices. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

At TPN, we envision communities that welcome all people, provide second chances, and create pathways to change. We believe all people have the capacity to change. We honor the dignity and worth of every individual, engage our clients and employees with compassion, and bring excellence to all we do. To learn more, go to https://www.thepathfindernetwork.org/about/ .

HIRING PRACTICES

We admit that there is no such thing as the perfect candidate. Don’t be discouraged if you don’t meet each and every position requirement – instead, use your application to let us know what excites you about the role and what transferable skills or other qualities you would like to bring to TPN!

If reasonable accommodation or an alternative form of this application are needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Director of People and Culture at [email protected] or 503.892.5396.

TPN hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive.

In practice, this means we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status or political affiliation. We also take seriously the idea that our work benefits from a genuine commitment to diversity, by considering applications from individuals representing all kinds of backgrounds.

TPN is offering a $250 referral bonus for community members who refer a new employee to one of our open positions!*

WHAT YOU WILL BE COUNTED ON TO DO

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.

As the Marketing and Communications Manager, you will lead efforts to share our work while increasing, broadening, and deepening participation and engagement to uplift our mission, advance our programs, and increase our impact. You will develop and implement marketing and communications strategies to address and engage TPN staff, participants, community members, funders, prospective funders, curriculum sales customers, and board members. You will collaborate with others in the organization to achieve brand consistency, coordination of messages, and the highest standards for communications that incorporate agency diversity, equity, inclusion, justice and belonging principles. You will coordinate and produce organization-wide design, messages, and content generation, including electronic and print communications, in collaboration with agency staff.

Responsibilities

Marketing

Develop, manage and evaluate annual marketing and communications plan.

Oversee marketing and communications efforts and the materials for the agency, including Partnered Impact promotional materials.

Support the creation, production, and dissemination of all print, electronic and multimedia publications.

Develop videos for use on the website, social media and training.

Photograph agency events and maintain a file of media-released photographs for use in all media.

Create and coordinate production schedules and maintain ongoing relationships with vendors, as needed.

Maintain and update websites.

Lead research and growth potential for web traffic.

Identify advertising opportunities and design/coordinate advertising in appropriate publications.

Support agency publishing efforts and lead marketing of all publications.

Assist with planning and publicity for agency events.

Communications

Write and prepare content for internal and external publications.

Provide organization-wide internal communications strategy and support.

Support the unification of the agency across departments, programs and geographies.

Create and support systemic structures that encourage all voices to be expressed and heard.

Manage strategies for communicating the work of the Board of Directors.

Prepare talking points, speeches, presentations and other supporting materials as needed.

Develop newsletters, publicity materials and write press releases and other promotional copy.

Develop and execute a social media strategy that enhances online presence and coordinate these efforts with overall marketing, communications and outreach plan.

Coordinate with translation vendors for the translation of materials.

Evaluate and negotiate vendor contracts.

Provide communications support for development and fundraising efforts.

Recruit and manage interns.

Other duties as assigned.

Participation in Shared Leadership ( = 5% of your time)

Be a champion in the shaping and sustaining of a diverse, equitable, inclusive and just workplace, with a focus towards creating racial equity.

Participate on cross-departmental teams or committees regarding organizational policies, processes and work environment.

Participate in Temporary Teams, Equity Team, Employee Resource Groups, and other teams.

Contribute individualized skills, knowledge, experience and expertise to help the agency reach its mission.

WHO YOU WILL BE COUNTED ON TO BE

Required Cultural Values: Staff are expected to embody certain cultural values to support TPN’s mission: communicate effectively, value one another, show respect, demonstrate accountability, display a high level of self-awareness, participate in shared leadership and continuous growth and learning, live values of diversity, equity, inclusion, justice, and belonging and engage in personal work to further DEIJB values and impact.

Commitment to Racial Justice . Staff are expected to interact effectively across racially diverse teams, partners, and experiences, apply a racial equity lens in their work and commit to the ongoing work required to move TPN toward a more diverse, equitable, and inclusive and just organization.

Requirements

Experience and skills we are interested in:

Bachelor’s degree in marketing or communications preferred; an Associate's or Bachelor’s degree in a related field and applicable marketing and communications experience may substitute.

Minimum of two to three years’ experience in marketing, communications, and other relevant positions.

Non-profit experience and/or lived experience with the criminal justice system and/or child welfare system, preferred

Basic experience with graphic design.

Experience with Adobe Creative Suite, Canva and Photoshop.

Core computer skills in word processing, database management, spreadsheets, and electronic communication.

Strong problem-solving skills, flexibility, a positive attitude, and the ability to take initiative.

Excellent oral and written communication skills.

Ability to attend to detail and excellent proofreading skills.

Ability to manage multiple projects and work assignments.

Excellent interpersonal skills both in person and by phone and a high level of professionalism.

Ability to accomplish projects with little supervision.

Ability to be a strong contributor in team environments and to function well as a member of a team.

Ability to present and work with diverse audiences, specifically racial, ethnic, gender expression, socioeconomic, education, spiritual and other cultural backgrounds.

Must pass a criminal history background check, employment verification, motor vehicle records check, and drug screen, that does not test for marijuana.

Must possess a valid driver’s license and have access to a motor vehicle during work hours that is covered by adequate car insurance.

*Referral bonuses are payable after 60 days of employment to new employees in good standing who hold the required certifications. New candidates should specify in the job application who they were referred by, and the community member will also complete this form .

OTHER INFORMATION

Working Conditions/Travel Requirements

The Pathfinder Network follows public health guidance for any public health emergencies and will remain in compliance with any vaccination or isolation requirements from partner agencies.

This job operates within an office and community service delivery setting. This is largely a sedentary role and this role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel; and reach with hands and arms.

This is a full-time, exempt position working 40 hours per week. Our office hours are Monday through Friday, 9:00am – 5:00pm, though weekend or evening work may be required as needed. This is a hybrid position based in Portland.

Travel may be required between TPN work locations across the State of Oregon, which may require an overnight stay.

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation and Benefits: This is an exempt, full-time position. The hiring range for this position is $61,124 - $64,847 per year, DOE. Salary offers are determined in conjunction with an internal pay equity assessment.

For more information on our total compensation and benefits, visit The Pathfinder Network • Work With Us

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