Sales Manager

Sunnyvale, CA, United States

As a Leasing and Sales professional, every day is an opportunity to make a difference in someone's life. Whether its helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fellow associates, we are committed to creating an unforgettable experience as a great place to live and work.

* Full-Time

* Exempt

**Our Bold Purpose**

We're driven by a bold purpose: creating a better way to live

**All Of Us**

All AvalonBay associates play a key role in bringing our purpose to life

**Benefits**

Our benefits packages are created with the flexibility to support associates who are at different stages in their lives and careers.

* **Medical**

We provide you with the choice of two providers, Aetna and Cigna.

* **Dental**

We offer dental coverage through MetLife. Associates have the option to select between the Premier and Basic Plus Plan.

* **Vision**

Our Vision Service Plan provides benefits for regular eye examinations, glasses or contact lenses, and laser vision care.

* **401(k) Savings Plan**

Save a portion of your pay each pay period and invest your savings in your choice of the available investment funds. We match 50% of your contribution up to 6%.

* **Recognition & Rewards**

Significant discount for all on our incredible apartment homes and rewards programs such as Live2Lease, which awards our star community consultant with bonuses of up to $1,000.

* **Career Development**

Opportunities to advance your skills and grow your career through promotion.

**Responsibilities**

**Sales Manager**

**Position Type:** Full Time

**State:** California **City:** Sunnyvale

**Zip Code:** 94086

**Brand:** Avalon

**Overview**

*Creating a better way to live* is the purpose that binds AvalonBay associates. At AvalonBay, every day you can make a difference in someone's life. We take that purpose seriously and expect you will as well. From helping someone choose one of our communities as their home to providing great service throughout a resident's stay to supporting your fellow associates, your positive, professional and consistent personal interactions make AvalonBay a great place to work. Our purpose and our core values - *A Commitment to Integrity*, *A Spirit of Caring*, and *A Focus on Continuous Improvement* - set us apart.

So if you're looking for a rewarding career opportunity with the top property management organization in the country, we'd like to hear from you! We are looking for the right candidate to join our Property Operations Team as a Sales Manager.

**The Role**

The Sales Manager is primarily responsible for supporting and managing all aspects of the leasing process at large (600+ homes) communities, developing and implementing appropriate sales strategies and practices based on the needs of the community, determining community sales goals, and motivating, coaching and monitoring performance of sales associates in order to achieve community and organizational goals.

Additional responsibilities include but are not limited to:

* Proactively manage the sales process by converting prospect leads into leases; assist with move-ins, lease renewals, and move-outs; ensure that all lease information is accurately and timely recorded according to policy; lease apartments as needed.

* Understand the communitys budgeted occupancy, rents and leasing needs and set appropriate weekly and monthly leasing goals for the leasing team; track, monitor, and report progress and overall performance.

* Schedule and delegate workload between Leasing Consultants to ensure work is being completed accurately and in a timely fashion.

* Provide feedback, coaching, and support to the sales team to drive achievement of established goals; hold one-on-one meetings with sales staff.

* Model effective leasing and sales behavior; professionally present and educate residents and prospective residents on layout, amenities, design and features of the community and brand as well as the surrounding area/neighborhood; conduct tours as needed.

* Ensure appropriate resolution of customer service issues; empower effective sales and customer service interactions that results in high level of customer loyalty and satisfaction.

* Oversee the delivery of various resident-oriented services (e.g. package pick-up/delivery, community newsletter, parking passes, etc.)

* Provide pricing recommendations; assist in the completion of Market Survey Reports to be used by the management team to assess the competitiveness of the community.

* Follow all applicable AvalonBay policies and procedures and ensure compliance with federal, state and local laws, specifically Fair Housing regulations.

**You Have...**

2+ years of sales management experience in multi-family or related property management, retail, hotel front desk or other related field. Bachelor's degree preferred.

**How AvalonBay Supports You**

We know that our teams are the heart of our success and were committed to showing our appreciation. We offer:

* Compensation: depends on experience, competitive hourly wage plus quarterly bonus and benefits

* Bonus: Residential Services Office Bonus Plan

* Comprehensive benefits health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on for information.

* growth based on achievement and promotion from within.

* A significant rent discount on our incredible apartment homes

* A culture built on purpose and our core values A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvemen

**Additional Info**

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.

AvalonBay requires all associates to be fully vaccinated against COVID-19 as a condition of employment unless a request for exemption as a reasonable accommodation has been approved.

**Job ID** 27341

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