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Wyndham Hotel Group
Fort Worth, TX, United States
** Assistant General Manager-Fort Worth** Location: Fort Worth, TX, US Property Name: La Quinta by Wyndham Fort Worth - City View Req Id: 13505 La Quinta by Wyndham is now seeking a Assistant General Manager-Fort Worth to join our team at the La Quinta by Wyndham Fort Worth - City View location in Fort Worth , Texas . **Job
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Job Source: Costa Vida - Big Sky HospitalityHireQuest, Inc
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Job Source: HireQuest, IncGXO Logistics
Fort Worth, TX, United States
Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build
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Fort Worth, TX, United States
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Job Source: Boston ScientificPremier Trailer Leasing Inc.
Fort Worth, TX, United States
Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to come to work each day? How about a place where people are growing because they desire change and growth is modeled and expe
Job Source: Premier Trailer Leasing Inc.ARS-Rescue Rooter
Crowley
Job Description Job Description Overview American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. LOOK at what’s NEW in 202
Job Source: ARS-Rescue RooterPremier Trailer Leasing
Fort Worth, TX, United States
Description Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to come to work each day? How about a place where people are growing because they desire change and growth is mod
Job Source: Premier Trailer LeasingFort Worth, TX, United States
WeDriveU is the leader in transportation, specializing inworkplace, campus and community transportation solutionsserving millions of passengers a year. Recognized as a pioneer in mobility, WeDriveU is a strategic partner to the world’s top brands, with client programs that consistently earn awards for excellence in commuting and sustainability. WeDriveU operates across the U.S and is proud to celebrate more than 30 years serving clients. Visitwww.wedriveu.com to learn more about our company, clients and career opportunities.
National Express Shuttle (operated by WeDriveU) and Transitisa business unit of global mobility provider MobicoGroup .
Job Description:
The General Manager will report to the VP of Operations and is responsible for managing and developing team members and formulating and executing account strategy. Additionally, this role will require a thoughtful leader and confident decision maker with the ability to measure and monitor performance, culture, and will be joining a program recognized as one of the Best Workplace for Commuters.
Duties and Responsibilities:
Act as the client’s main point of contact and an extension of the client’s internal teams
Manage logistics of route planning, staffing, and client engagement to ensure service level agreements are met.
Oversee monthly client invoicing process.
Provide clients with monthly financial forecasts and detailed reports explaining variances to actual billing.
Manage rider communications through email and other media, and work with client’s internal team to keep the internal rider facing transportation information website up to date.
Utilize technology platforms to monitor and optimize shuttle service and provide client data driven recommendations to support efforts.
Use Project Management skills to foster successful collaboration between teams and meet deadlines.
Create and administer surveys to gather data to help improve rider satisfaction.
Maintain a close collaborative relationship with local operations team to ensure driver and fleet standards are being met.
Collaborate with customer success, marketing, and Global Operations Control to support overall program goals.
Weekly and monthly reporting to the client on service updates and performance
Meet with the client’s transportation team weekly to collaborate on ongoing initiatives.
Monitor and interpret transportation metrics dashboards to provide thoughtful reporting and analysis as needed that drive program decision making.
Additional duties and responsibilities may apply.
Skills Required and Physical Demands:
5 years of relevant experience in transportation demand management, customer service, or hospitality
Experience with Project Management in cross functional environments
Ability to set goals and a proven ability to achieve job performance metrics
Excellent written and oral communication, interpersonal, and presentation skills
Excellent organization and time management/multi-tasking skills (comfortable in an ambiguous and fast-paced environment, operating at both strategic and tactical levels)
Ability to master and effectively use various technology platforms
Experience with Microsoft Office Suite, Tableau, and Forms for Survey Generation
Passion for alternative modes of transportation is a plus!
Education and Qualifications:
Hard Requirements:
5-10years of relevant experience in transportation demand management, customer service, or hospitality
Bachelor’s degree preferred in Marketing, Communications, Business, or another relatedfield.
EEOC
WeDriveU andNational Express are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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General Manager - Fort Worth jobs in Fort Worth, TX, United States
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