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Apex Systems
Arlington, VA, United States
The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homeland Security
Job Source: Apex SystemsGeneral Dynamics Information Technology
Alexandria, VA, United States
Req ID: RQ166669 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: Systems Administration Skills: Active Directory (AD),Customer Service,Documentations,Information Technology (IT),Technical Support Certifications: Comptia Secuity Plus - CompTIA Experience: 1 + years of related exper
Job Source: General Dynamics Information TechnologyAireon LLC
McLean, VA, United States
Company Overview: Aireon deployed the worlds first global space-based air traffic surveillance system, providing real-time aircraft monitoring capabilities around the world, including over the poles, over the oceans and in remote areas. Aireon data enables safer, more efficient and more environmentally friendly aviation travel, resulting in signif
Job Source: Aireon LLCNtiva
McLean, VA, United States
Are you looking for limit-less career opportunities? Do you have a growth mindset, and like to take initiative? If yes, then Ntiva is the right place for you! At Ntiva, we have a saying – “We exist to grow each other.” Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you co
Job Source: NtivaTEKsystems
Washington, DC, United States
Fully onsite in Washington, DC Description: Our team is looking for a Technician that will sit on the Service Desk. This person would be first call center resolution providing troubleshooting. This person will be supporting a user base of 600 to 700 users. Day to day this person will be doing: -Windows 10 Troubleshooting -Outlook -Active Dire
Job Source: TEKsystemsForbright Bank
Chevy Chase
Job Description Job Description COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energ
Job Source: Forbright BankTrapeze Group
Burtonsville, MD, United States
Job Summary: We are seeking an IT Service Desk Technician to join our service desk support team. The IT Service Desk Technician will provide technical assistance and support related to computer systems, cloud services, hardware, and software. The IT Service Desk Technician role is to ensure proper computer operation so that end users can accomplish
Job Source: Trapeze GroupForbright Bank
Chevy Chase, MD, United States
COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energy, healthcare, technology, financia
Job Source: Forbright BankCollege Park, MD, United States
Posting Details
Posting Details
Position Number:
11240511
Title:
Student Service Desk Technician
Functional Title:
Student Service Desk Technician
Category Status:
14-Student Hourly, UG
Applicant Search Category:
Student
University Authorized FTE:
Unit:
BMGT-IT Smith
Hiring Range Minimum:
Hiring Range Maximum:
Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state's flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation's legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation's capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Vaccine Protocol
Position Summary/Purpose of Position:
The Robert H Smith School of Business, Office of Smith IT is seeking Student Help Desk Technician to provide technical support to faculty, staff, and students. The successful candidate will respond to inquiries/requests, diagnose and resolve technical problems, and provide support for computer systems, software applications, printing, and network connectivity.
Key Responsibilities:
Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues.
Diagnose and resolve technical problems related to computer systems, software applications, printers, and network connectivity.
Install, configure, and maintain computer hardware and software applications.
Provide support for the University and Smith School applications, hardware, networks, and printers.
Provide training to faculty, staff, and students on using technology resources.
Ensure the security and confidentiality of sensitive information and data.
Document technical issues and resolutions in the ServiceNow ticketing system.
Perform other duties as assigned.
Minimum Qualifications:
Education:
This position is only upen to undergraduate students currently enrolled at the University of Maryland, College Park.
Knowledge, Skills, and Abilities: Excellent communication and customer service skills
Knowledge of computer hardware and software applications
Familiarity with Windows and Apple operating systems
Experience with network troubleshooting
Ability to work independently and as part of a team
Strong problem-solving skills
Ability to multitask
Willingness to work flexible hours between 8:30 AM-5:00 PM Monday through Friday
Preferences:
Additional Certifications:
Additional Information:
This position will not begin until the month of August.
Posting Date:
05/11/2023
Closing Date:
Open Until Filled
Yes
Best Consideration Date
07/31/2023
Physical Demands
Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.
^Student Posting Contact Information:
Student Service Desk Technician jobs in College Park, MD, United States
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