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SUPERVISOR

San Diego

Job Description Job Description SUPERVISORS AT CHICK-FIL-A MIRA MESA ARE RESPONSIBLE FOR DAY-TO-DAY TASK MANAGEMENT OF RESTAURANT SYSTEMS, ENGAGING AND SOLVING CUSTOMER CONCERNS AND ISSUES, AND THE SUPERVISION OF TEAM MEMBER SHIFTS AND DUTIES.

Responsibilities may include but are not limited to:

Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.

Overseeing daily inventory needs

Engaging and resolving customer complaints

Owning and managing daily, weekly and monthly goals

Managing day to day business activities, shift organization and restaurant needs

Managing team member performance and staffing needs

Executing catering orders and unique customer needs

Managing Team Members follow recipes and read tickets to accurately prepare all orders.

Managing Team members are extremely accurate with weights and measurements for all recipe items.

Ensures that workstations are clean at all times.

Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.

Perform any of the tasks above as needed throughout shift.

Addresses guest issues that may arise; consults with management regarding complex issues.

Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.

Communicates employee performance and policy/procedure violations to management for appropriate handling.

Strictly adheres to all Company policies and procedures.

Requirements

Minimum 18+ years old

Bilingual/Spanish a plus

Ability to work in a fast-paced environment

Strong people skills with a desire to serve team members

Strong commitment to superior customer service

Ability to manage team member behavioral and performance issues

Knowledge of computer and internet based software and hardware preferred

Ability to work in a team environment with shared ownership and responsibility

Compensation & Benefits

$16.00 per hour with overtime available

College scholarship opportunities

Free daily meal allowance while working

Health Insurance

Opportunity for Advancement

Apply

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