Senior Technical Product Manager

Mountain View, CA, United States

Position Summary Role and Responsibilities For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate. At Samsung Electronics America, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown. Are you ready to #OwnTheUnknown? Join us. What you'll be doing: This person will drive Samsung eCommerce initiatives related to

Inventory and supply chain management

Order management, fulfillment and logistics (forward and return)

Innovate and automate in the above areas to improve customer satisfaction, contribute to revenue increase and reduction in operational costs

Work with product and engineering team in designing product solution, finalizing estimate, budget and plan/prioritize in upcoming roadmap, resolve issues during build and test, and launch product on timely fashion Write product specifications and work with UX designers to build the Mocks

Work with Architect to simplify product feature for technical design solutions

Prioritize and allocate work based on roadmap and backlog

Finalize plan, estimate and schedule working with engineering and QA teams

Work with development and quality assurance engineers to build and ship the features

Collaborate with external partners and internal account team on new product launches

Communicate and resolve issues, risks and progress to all the stakeholders

Monitor and measure launched products and feed learnings back into product development process

Internalize and deeply understand Samsung’s mission and strategies, as well as the mission and objectives of the eCommerce team

Distill vision and strategy for the team, get all members of cross-functional team excited

Be data centric to make informed product direction, whether in the form of competitive intel, customer behavior or other business metrics. Solicit and embrace critical feedback

Drive innovation, definition, deliverables planning (roadmap) and design of entirely new products and features to deliver against team and company goals

Drive cross-functional team to set qualitative objectives and quantitative goals

Drive definition of and execution against product go-to-market plan, including phasing and training

Clearly communicate product plans, benefits and results, as appropriate, to both internal stakeholders and external stakeholders.

Has strong technical skills and is proficient in Confluence, JIRA, and Smartsheet

Background & Competencies Required: Bachelor’s degree in relevant field required; computer science undergraduate degree or relevant engineering degree plus hands-on software engineering experience strongly preferred

Technical understanding must go from the highest abstractions down to the metal

10+ years of experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them which you’re extremely proud of what you’ve accomplished

Having prior experience on the consumer electronics eCommerce space is a huge plus especially in the inventory management, fulfillment and logistics

Stellar design instincts and product taste

Characteristics A high bar across the board - from your own contributions to the people you work with to the products you work on

A “leader” personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery

Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away

Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis

A never-ending desire to learn and grow

Candidate should be: Highly motivated and self-driven

Strong process-oriented thinker

Organized, detailed, goal driven, and achievement oriented

Able to critically evaluate and question data and plans

Able to think strategically and tactically

Comfortable with a highly dynamic and changing work environment,

Competitive, strong desire to “win”

Skills and Qualifications

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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