Facilities Manager
Denver, CO, United States
The Facilities Manager (FM) is responsible for managing all aspects offacilities service as detailed in the scope of works section of the contractand will report to the Senior Facilities Manager or Regional FM. In thiscapacity, the jobholder will be the person responsible for the servicedelivery at specified locations, which will be measured by contractual KPIsor SLAs. The role will have functional accountability for an assigned sectorof the Client Sites and the jobholder is responsible for all aspects of clientand tenant satisfaction.
The FM is responsible for working directly with the local client to ensure athorough understanding of their objectives and the implementation ofacceptable property-specific operating strategies that achieve these requiredstandards. Once developed the FM must oversee the implementation of allapproved initiatives and programs, by managing and coordinating the effortsof the FM team (e.g. direct reports, service providers, contractors,and building employees) to achieve the goals. The FM is responsible forrepresenting Jones Lang LaSalle in the local and regional business and realestate community in order to promote Jones Lang LaSalle's reputation andcapabilities to prospective tenants and clients.
What this job involvesCommunication with Site Leadership team (Country Manager, HR, FinanceLegal, IT etc.).Preparation and distribution of Quarterly / Annual Business Review (QBR/ ABR) information to client's satisfaction.Procurement of goods and services for client's buildings utilizing JonesLang LaSalle sourcing teams.Hold regular meetings with Landlord, ensuring that terms of lease are beingprovided to client- e.g. external maintenance, central plant management.Space evaluation and planning, updating of floor plans using clientsarchitect partnersResponsibility for meeting KPI's and SLA's defined within the contract.Project Management during built-out phases, liaising witharchitects/landlords, organizing work schedules, etc.Coach and guide all project teams (sub-contractors, maintenance engineersand commissioning engineers) throughout full project lifecyclesSite Inspections(with other members of Facility Team):Daily cleaningHeating, ventilation, air conditioningLandscaping (when present)Ensure that contracted resources deliver work to meet duration and qualitytargets, addressing and ensuring the correction of under-performance issues.Establish and operate the information systems necessary for effectivescheduling and recording of contract work.Processing and controlling of invoices and work orders, opening andmonitoring budgets in the financial system (Oracle), preparing andupdating forecasts.Oversee and follow up on all technical maintenance for installations(AC/heating/fire extinguishing system, electrical installations etc.).Negotiate, renegotiate and maintain contracts with vendors.Planning and budgeting of internal fit out works and technical installations.Purchasing of furniture, organization of internal departmentaloffice/space moves.Manage a team of receptionists and an Office Services Coordinator/ BuildingOperations Coordinator, including allocating resource, delegatingworkload, ensuring adherence to best practices etc. (roles not present onevery site).General administration of department, (holidays, training, performancereviews etc.).Updating and maintaining official safety documents, liaise with governmentauthorities.Organization of fire evacuation and first aid training for employees.Point of Contact for security/alarm respondingDeputise / provide cover for Office Services Coordinator / BuildingOperations Coordinator when appropriate.All additional duties commensurate to the level of the role
Every day is different, and in all these activities, we'd encourage youto show your ingenuity.Sounds like you? To apply you need to have:Ideally 6 years + experience in acilities Management role within a largecommercial organization.Experience of owning facilities contracts and supplier/ contractor management.Quality Assurance knowledge and experience desirable.Fluency in local language and English essential.Customer focusedAssertivePossess cultural awareness and sensitivityDecision making / complex problem solving:Proactively gathers informationfrom appropriate sourcesProbes/considers all of the factsConsiders other perspectivesRefers to long term plans and goals, draws sound inferencesPrioritizes key factorsActs decisively, promptly and confidentlyAble to operate with limited guidance
JLL Is an Equal Opportunity Employer JLL is committed to developing andmaintaining a diverse workforce. JLL strongly believesin equal opportunity extended to all individuals in all aspects of theemployment relationship, including recruitment, hiring, training,promotion, transfer, discipline, layoff,recall and termination without regard to race, color, religion,belief, creed, age, sex, pregnancy or maternity (includingchildbirth and related conditions),family responsibility (e.g. child care, elder care), nationality,ethnic or national origin or ancestry, citizenship, marital status,civil partner status, sexual orientation, gender
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