Director of Catering & Conference Services - The Willard InterContinental Washington

Washington, DC, United States

**Your web browser (Chrome 88) is out of date.** **Director of Catering & Conference Services - The Willard InterContinental Washington**

**Hotel Brand:** InterContinental Hotels

**Location:** United States, District of Columbia, Washington

**Hotel:** InterContinental - The Willard Washington D.C. (WASHA)

**Job number:** R189293

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As the worlds largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If youd like to embrace a wider world of experiences and opportunities, wed like to welcome you to the worlds most international luxury hotel brand.

The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nations Capital. Since 1818, the Willard InterContinental Hotel has played host to the worlds social and political elite. Often referred to as the Residence of Presidents, The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors. The hotel's 335 well-appointed large guestrooms include 41 elegant suites. Dining options consist of the Caf du Parc, a popular French bistro with seasonal outdoor seating, traditional Afternoon Tea in Peacock Alley, the classic Round Robin Bar and Private In-Room Dining. There is over 20,000 square feet of Conference and Banquet space and the hotel hosts events ranging from intimate meetings to luxurious weddings. The Willard InterContinental combines heritage, sustainability and luxury with contemporary comfort and the latest technology.

****Your day to day****

This challenging role will develop and implement the total sales and marketing strategies of the catering and conference services operations. As the Director, you will lead the day-to-day activities of the catering/conference services department and train and motivate a catering team that is responsible for developing new accounts, maintaining existing accounts, and implementing reaching goals and strategies. This role establishes a client base of organizations, associations and commercial business through direct outside sales efforts for the purpose of securing business for the hotel. You will achieve budgeted revenues and personal sales goals while assisting management in the preparation of the annual departmental operating budget, and financial plans which support the overall objectives of the hotel. Youll need to be able to provide superb customer service, understand the customers requirements, choose the right venues and menus (as well as arrange food tastings) and ensure all the events are successful for staff and guests. You will be well-versed in proper table service, event set-up, table sizes and capacities as well as the appropriate table setting for casual and formal events and fine dining etiquette.

****What we need from you****

A Bachelor's Degree in marketing or related field or equivalent, and 3 years experience in a catering setting or related field, with direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience. This position may require the ability to travel to attend workshops, tradeshows, conventions. You may be required to work nights, weekends, and/or holidays.

To be successful, youll need to have strong problem-solving skills, be very organized and flexible to contend with unexpected changes and unforeseen situations. You must be a clear communicator who can give good verbal and written directions and exercise sound judgement. Having a positive attitude and willingness to step in and help the team whenever needed is critical to ensuring smooth operations and modeling strong leadership skills.

****What we offer****

Well reward all your hard work with a great salary and benefits including a uniform, great room discount and superb training.

Join us and youll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

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