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Graybar
Columbus, OH, United States
Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure
Job Source: GraybarFamily Dollar
Reynoldsburg, OH, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarFamily Dollar
Columbus, OH, United States
Store Family Dollar **Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeti
Job Source: Family DollarHealth Care Logistics, Inc.
Grove City
Job Description Job Description Department: Sales Reports To: Customer Service Supervisor Classification: Non-Exempt Workdays: Monday - Friday Work Schedule: 11:30 am - 8:00 pm Join our team and have a successful growing career with Health Care Logistics! We have a casual and fun work environment with the necessary tools and resources to help yo
Job Source: Health Care Logistics, Inc.CCL Label
New Albany, OH, United States
Job Highlights Join the team at CCL Label Columbus We are currently looking for a candidate with a great attitude and a desire to grow their career in a fast-paced environment to fill a role as a Customer Service Representative. CCL offers an extensive benefits package that includes: vacation and paid personal off, health, dental and vision insu
Job Source: CCL LabelApex Systems
Worthington, OH, United States
2+ month W2 contract Rate: $24 an hour ON-SITE in Worthington, OH Part/Full time available-20-35 hours per week Start Date: 5/14 OVERVIEW Our client recently acquired an AI tool to help retailers unify the in-store and online shopping experience for customers no matter how they choose to shop. Cutting-edge, AI-powered tools bring together online an
Job Source: Apex SystemsJeg's Automotive, Inc.
Delaware, OH, United States
Job title: Customer Service Representative Job type: Full Time Location: 101 Jegs Blvd., Delaware, OH 43015 or 751 E 11th Ave, Columbus, OH 43211 Schedule: Monday – Friday – 12:30 pm-9:00 pm (30 minute lunch) Start date: June 3rd, 2024 The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It’s simple - from the
Job Source: Jeg's Automotive, Inc.Vaco
Hilliard, OH, United States
Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! Find your best fit thr
Job Source: VacoColumbus, OH, United States
Job Description -Customer Service Representative
Reports to: Rental Manager
Primary Purpose:
To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service.
Essential Functions:
Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in.
Writes contracts , process reservations, and assigns equipment
Quotes rental rates during the phone conversation (one call resolution).
Product expert and consultant to the customers
Handles small equipment sales for walk-in customers.
Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location
Establish and maintain a professional relationship with all customers(External and Internal)
Accountable for managing the equipment rental guidelines and policies.
The ability and internal desire to learn and pursue self-improvement
Support and act as liaison to the outside sales force.
The ability to work independently in a fast-paced environment.
Performs other duties as assigned.
Skills: Exceptional phone skills, customer service skills and common sense.
The ability to calculate figures; such as discounts, interest, and percentages.
Excel in a fast paced, highly urgent environment
Ability to think on your feet, and natural inclination to go the extra mile to help the customer
The ability to close the sale.
Accumatica or other ERP system knowledge a plus
Experience/Education: High School Diploma or equivalent.
2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry.
Highly competent computer and keyboarding skills (Microsoft Office)
The desire to learn new equipment and do on-line learning.
Strong verbal communication skills.
Prior experience of working with a variety of construction equipment a plus.
Verifiable references and a work history
Physical Demands: While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs.
The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust.
Salary Description
$20.00 - $27.00 per hour
Customer Service Representative jobs in Columbus, OH, United States
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