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JLL
Cambridge, MA, United States
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and
Job Source: JLLCompass Group
Waltham, MA, United States
Flik Hospitality Group Salary: $24 - $26 / Hour Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion
Job Source: Compass GroupJones Lang LaSalle Incorporated
Cambridge, MA, United States
Workplace Service Ambassador page is loaded Workplace Service Ambassador Apply remote type On-site locations Cambridge, MA time type Full time posted on Posted 2 Days Ago job requisition id REQ353214 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of
Job Source: Jones Lang LaSalle IncorporatedCompass Group Poland Sp. z o.o.
Waltham, MA, United States
Flik Hospitality Group Salary: $24 - $26 / Hour Other Forms of Compensation: What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion
Job Source: Compass Group Poland Sp. z o.o.Capital One
Rockland, MA, United States
Ink Block Cafe (21015), United States of America, Boston, Massachusetts Café Ambassador - Boston Metro Area The Café Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcomin
Job Source: Capital OneCapital One
Needham, MA, United States
Ink Block Cafe (21015), United States of America, Boston, Massachusetts Café Ambassador - Boston Metro Area The Café Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives - not the other way around. Our Capital One Café is a welcomin
Job Source: Capital OneBoston Beer Corporation
Boston, MA, United States
Job Description We are currently hiring a Brewery Ambassador in Boston, MA. Brewery Ambassadors conduct tours for public and VIP events and support the gift shop and customers. What You'll Brew: Conducting brewery tours on a regular basis -- public, private, paid programming and VIP group Managing sales, assisting customers, and restocking the
Job Source: Boston Beer CorporationVPNE Parking Solutions
Boston, MA, United States
Overview: Aloha Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. Alohas parent company, VPNE , has been collaborating with the worlds finest hospitals to solve their people and logistics challenges since 1993. We promote growth from within and instill our company's family values in an ever-ex
Job Source: VPNE Parking SolutionsBoston, MA, United States
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type:
Regular Scheduled Hours:
40 Work Shift:
Rotating (United States of America)Job Summary: Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful.
Job Description:
Essential Responsibilities:
Greets and directs patients and visitors courteously and in a way that is sensitive to their culture or linguistic orientation; responds to inquiries regarding patient, personnel, or department locations. Leads and directs way finding process; this includes facilitating the escorting of patients/visitors, transportation access via wheelchair, providing accurate directions to the campus.
Coordinates with Interpreter Services to assist non-English speaking patients and visitors, ensures the access to accurate information and high quality services. Assists hearing-impaired patients with access to TTY (Teletype) telephones.
Collaborates with multiple depts.; including maintenance, transportation, environmental, and Public Safety departments to ensure seamless care to patients/visitors. Provides ownership of public lobbies to insure medical center standards for cleanliness and appearance are met at all times.
Utilizes computer systems to access, monitor, and verify patient information concerning location, condition, phone number, and nurse's station. Assists patients, visitors, and staff use the medical center paging system. Provides parking validation for patients and visitors.
Facilitates secure and prompt dispatch of medical records, inter-departmental packages, documents, specimens, x-rays, equipment etc.
Required Qualifications: High School diploma or GED required.
3-5 years related work experience required.
Customer service experience.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Preferred Qualifications: Bilingual experience.
Competencies: Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus FLSA Status:
Non-Exempt As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled
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Service Ambassador jobs in Boston, MA, United States
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