Terminal Duty Manager
Newark
Job Description Job Description Munich Airport NJ LLC (MANJ) is an US-based subsidiary of the renowned German Airport Operator Munich Airport. On behalf of the Port Authority of New York and New Jersey (PANYNJ), Munich Airport NJ LLC is responsible for the operations, maintenance, and concession management of the recently opened Terminal A at Newark Liberty International Airport (EWR). We are looking for a;
Terminal Duty Manager
to join our team as soon as possible. You will be part of a quickly growing team, helping not only to create an attractive passenger terminal, but also to develop the Terminal Operator company with your expertise and personality.
Your Future Responsibilities Responsible for the day-to-day operations of Terminal A
Ensure supervision, hands-on solutions and immediate reaction to a changing operational environment
Lead Terminal Agents, Passenger Support Agents and Airside Supervisors during their shift
Liaise with airport operations, as well as terminal stakeholders to ensure that any issues that may impact the daily operation may be resolved in a professional and timely manner
Liaise and coordinate with PANYNJ and government agencies on operational requirements and priorities
Provide shift briefing to Terminal Agents, Passenger Support Agents and Airside Supervisors
Monitor and regulate adequacy of staffing levels
Advise of and plan for special situations and irregular operations
Manage and report any incidents or accidents
Coordination with airlines and ground handling service providers on operational requirements and priorities
Any other duties as required for operational reasons
Your Education & Training Degree in an aviation, transportation, or logistics related field, or 7+ years in equivalent work experience
Your Skills & Experience Willingness and ability to take ownership of operations and processes
Ability to demonstrate integrity even in situations of high pressure
Extensive experience with airport operations with special emphasis on passenger processing and service delivery
Advanced computer skills (MS Office)
Overall knowledge of the rules and regulations of airport and airline travel according to IATA regulations and recommended practices
Understanding of airline passenger handling and ramp operations
Good reasons why you should become part of the airport family Be part of the team who embraces diversity, fosters collaboration, practices mentorship, and believes in a positive, healthy work climate
Be a key part of building Munich Airports reputation in the US
Fast-paced international working environment
Attractive benefit package; Health, Vision, Dental, 401(k) Matching, LTD/STD, Life Insurance, PTO
Munich Airport US Holding and it's subdivision Munich Airport NJ LLC are equal opportunity employers.
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