Retail Shop Manager on Duty, Boston

Boston

Job Description Job Description Company Description

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about  high performance living  and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a  disruptive approach  to unleash it. We  dream big  and don’t settle for the status quo. We  sweat the details . We never accept less than  110%  to  help each other  deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now,  what’s next . Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value  humility  and a  team approach  at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for energetic, creative, and enthusiastic Retail Shop Managers-on-Duty to join the Equinox team at its state-of-the-art locations in  our Boston Clubs.  This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)

Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics

Ensure an unparalleled customer experience for all visitors to The Shop and to Equino

Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies

Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks

Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff

Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage

PRODUCT & PRESENTATION:

Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code

Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:

Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients

Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit

Complies with and enforces all company policies and procedures; embraces and supports company initiatives

Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

Proven leadership ability, and the ability to take direction

Experience in a customer service business; preferably in retail

Hardworking and diligent, possessing both honesty and personal integrity

Excellent time management, organizational, problem solving and communication skills

Ability to utilize new techniques and ideas

Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

We offer competitive salary, benefits, and industry leading commission opportunities for club employees

Complimentary Club membership

Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at  https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.