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The CSI Companies
Jacksonville, FL, United States
. CSI is Seeking an Onsite Help Desk/Support Technician in La Palma CA for their large well known Payroll Processing client Location - Onsite Monday - Friday in La Palma CA Pay - up to 35 dollars an hour *Must have experience supporting MAC's * This resource will Provides support to end users on a variety of issues. Identifies, researches
Job Source: The CSI CompaniesSNI Companies dba SNI Technology
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Job Source: Parallel PartnersNow Hiring Heroes
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Title: IT Help Desk - Tier 1 Location: Jacksonville, FL Compensation: $35k - 42k annually The IT Help Desk Technician position will be based in Jacksonville, FL supporting a large client of ours with multiple locations throughout Florida. Technicians help our clients solve technical problems involving Windows PC's, Macs, desktop applications, ant
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Job Source: TEKsystemsUniversity of North Florida
Jacksonville, FL, United States
Help Desk Technical Assistant (OPS)Please see Special Instructions for more details.Applicants must complete an online application, as well as upload supplemental documents, at www.unfjobs.org in order to be considered for this position. Applicants who do not apply online and/or upload required documents will not be considered for this position. On
Job Source: University of North FloridaJacksonville, FL, United States
IT Help Desk Technician
Department: Orion
Employment Type: Full Time
Location: Jacksonville, FL
Compensation: $35,000 - $45,000 / year
Description
Our Help Desk Technicians are the best of the best. Each day we have the privilege of putting smiles on the faces of hundreds of clients. Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers and network gear. The right candidate will join a high energy, fast paced company and team of very dedicated individuals supporting the IT environments of over 190 local small and mid-sized businesses.
Please note: we are not a recruiter or placement service.
Position Overview
What you'll be doing as an IT Help Desk Technician:
Support Microsoft Windows desktop and server technologies
Consult with clients and offer guidance on technology use and best-practices
Responsible for providing detailed documentation regarding your tickets and providing follow-up with clients in a timely manner
Communicate the need for escalation promptly if you are unable to resolve the issue
Provide fast and friendly tech support to end-users, IT managers, and C-level executives
Typical Week: 85% help desk, 10% server/network support, 5% training/meetings
Additional Information: Valid driver's license and insurance with reliable transportation. This position requires infrequent local travel.
Smoking is prohibited at all client sites and iVenture offices
You are a great IT Help Desk Technician candidate if you have..... Bachelor's Degree, business related field preferred, or equivalent experience
Minimum of 1 year experience working in a 50+ user Windows desktop/server environment
Well-rounded Microsoft desktop technology experience and user support
Experience supporting the following: expert with Windows, exposure to Windows server technology, active directory and common network protocols
Motivation and drive to develop yourself personally and professionally
Strong communication skills both verbal and written
Excellent customer service skills
Perks of working here as an IT Help Desk Technician: WFH Flexibility
Focus on Work/Life Balance
We match 4% on your 401K
Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
Comprehensive benefits package which includes paid life insurance and paid long term disability
Peerfit membership - providing free access to many local gyms and studios
Paid Maternity, Paternity and foster leave
Quarterly employee/family outings
Career Path road mapping
$200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team
Real Culture initiatives and recognition, not just pizza parties
360 degree feedback. You talk, we listen.
Mileage reimbursement
Super cool technology - virtual lab, paid certifications and training days
iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
IT Help Desk Technician jobs in Jacksonville, FL, United States
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