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VCA Animal Hospitals
Phoenix, AZ, United States
Client Service Representative VCA Mountain View Animal Hospital | 475 is seeking an experienced ER Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owne
Job Source: VCA Animal HospitalsPaychex
Phoenix, AZ, United States
Overview Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures. Responsibilities LOCATION: Please
Job Source: PaychexMeletia Agency
Phoenix
Job Description Job Description Company Overview: Meletia Agency - [ A Symmetry Financial Group Agency] is a leading provider of insurance products dedicated to serving the needs of individuals and businesses across [specific region or nationwide]. We specialize in [types of insurance offered], offering comprehensive coverage and personalized se
Job Source: Meletia AgencyHoward Air
Phoenix
Job Description Job Description Howard Air is a family-owned and operated business that has been providing heating and cooling to Phoenix residents since 1977. We are seeking a dynamic and customer-focused individual to join our team as a Client Services Representative with a dual role in Inside Sales. In this role, you will build and main
Job Source: Howard AirCetera Financial Group
Phoenix, AZ, United States
Job Description This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain c
Job Source: Cetera Financial GroupBanfield
Gilbert, AZ, United States
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, wel
Job Source: BanfieldSonora Quest Laboratories
Phoenix, AZ, United States
Primary City/State: Phoenix, Arizona Department Name: Work Shift: Day Job Category: Administrative Services Flexible hours and work from home within 6 months of hire! This position will work at our corporate headquarters in Phoenix (Washington St and 56th St.; 202 Red Mountain Freeway and 143 Expressway). $$ Position starts at $19 AND UP de
Job Source: Sonora Quest LaboratoriesBank of America
Phoenix, AZ, United States
Client Services Representative II Phoenix, Arizona Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys t
Job Source: Bank of AmericaPhoenix, AZ, United States
Primary City/State:
Phoenix, Arizona
Department Name:
Work Shift:
Day
Job Category:
Administrative Services
Flexible hours and work from home within 6 months of hire!
This position will work at our corporate headquarters in Phoenix (Washington St and 56th St.; 202 Red Mountain Freeway and 143 Expressway).
$$ Position starts at $19 AND UP depending on specific experience. We also offer WEEKEND differential pay and weekly incentives for employees achieving production metrics! $$
Our Client Services Representatives work in a CALL CENTER environment and are truly at the center of all laboratory and diagnostics information. Our Representatives are critical to the success of our business and the well-being of our patients. If you like being a “know it all” and are the boss at facilitating the exchange of information, we have a place for you in our Client Services team! Did we mention you won't be selling anything?
So, what does a Client Services Representative do?
Spends 90% of the time receiving incoming call and making outbound calls.
Professionally interacts with Physicians and their staff, patients, and internal customers over the phone. Knows all the ins and outs of the company and projects confidence when talking with customers.
Uses all resources available to resolve a situation. Delighting the customer is the goal!
Works in a production environment and strives to exceed all metrics in the department.
Who you are:
Detail oriented and comfortable working in a very fast paced environment. You love working on the phone.
Comfortable sitting and typing during your entire shift.
Able to navigate multiple screens on the computer at once. Multitasking is your middle name.
Comfortable with set structure and following procedures.
A team player who is aware that your work is critical in helping medical providers and hospitals provide excellent patient care.
Loves to learn something new every hour, every day.
Who you are not:
Someone who is stressed out by calling people on the phone or receiving constant calls. Production call center environment is not your thing.
Overwhelmed by an EXTREMELY fast-paced environment.
Uncomfortable typing information on keyboard for long periods of time. Data entry work is not your thing.
Unfamiliar navigating through different screens on the computer.
Uncomfortable with set schedules and showing up to work on time.
Find your Voice, Passion, & Purpose
POSITION SUMMARY
This position requires an organized, self-motivated, process driven professional who is an effective communicator with expertise in delivering exceptional client customer service. Using keen insight into people and refined soft skills, this position is able to proficiently handle a high volume of client incoming and outgoing phone calls regarding sensitive HIPAA information.
MINIMUM QUALIFICATIONS
High School Diploma required and a minimum of one year experience in customer service.
Must be able to function independently and requires the ability to multitask and manage multiple situations and tasks at once, synthesize complex data and maintain confidential materials.
Must possess excellent organizational, interpersonal and communication skills.
Experience with MS Office.
PREFERRED QUALIFICATIONS
Customer service in a laboratory/diagnostic/health care industry preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
https://www.bannerhealth.com/careers/eeo
Client Services Representative jobs in Phoenix, AZ, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.