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Highland Park Community Development Corp
New York
Job Description Job Description POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accompli
Job Source: Highland Park Community Development CorpHighland Park Community Development Corp
New York
Job Description Job Description Job title: Residential Aide Reports to: Program Director and Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: August 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the
Job Source: Highland Park Community Development CorpHetrick-Martin Institute
New York
Job Description Job Description Essential Functions: % Time Role Description 60% Clinical Responsibilities 1. Coordinate and oversee the clinical process for intakes, screening and assessment for youth members, in collaboration with the management team. 2. Conduct membership intake assessments as needed to determine immediate safety concerns, pr
Job Source: Hetrick-Martin InstituteHighland Park Community Development Corp
New York
Job Description Job Description Job title: Intake Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: January 2021 POSITION SUMMARY: The House Manager/Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the secur
Job Source: Highland Park Community Development CorpHELP USA
Bronx, NY, United States
Program: Franklin | 1122 Franklin Avenue, Bronx, NY 10456 What You'll Do As a Diversion Specialist for one of our women's assessment shelters, your primary goal will be to help your clients by working closely with HRA, Homebase, and, in the case of Veterans, SSVF to either prevent the loss of an apartment or to rapidly rehouse your client. You'll
Job Source: HELP USAWesthab Inc.
Yonkers
Job Description Job Description JOB DESCRIPTION JOB TITLE: Housing Specialist DEPARTMENT: Housing & RRH Services Department FLSA: Non-Exempt REPORTS TO: Senior Housing Specialist/RRH Service Coordinator LOCATION: Westchester County SALARY: $40,000.00 - $45,000.00 SUMMARY: The housing specialist will help individuals and families with limited fi
Job Source: Westhab Inc.Westhab Inc.
Yonkers
Job Description Job Description JOB DESCRIPTION JOB TITLE: Housing Specialist DEPARTMENT: Housing & Rapid Re-Housing FLSA: Non-Exempt REPORTS TO: Senior Housing Specialist LOCATION: Yonkers, NY SALARY: $40,000.00 to $45,000.00 SUMMARY : The housing specialist will help individuals and families with limited financial means obtain safe and aff
Job Source: Westhab Inc.Safe Horizon
Bronx, NY, United States
Client Services Specialist - Willow House Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on g
Job Source: Safe HorizonNew York, NY, United States
Company Description
Job Description
THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.
**ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELEGIBLE FOR 55A, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. EMAIL YOUR RESUME AND COVER LETTER TO [email protected] WITH THE JOB ID NUMBER, POSITION NAME IN THE SUBJECT LINE AND EMPLOYEE IDENTIFICATION NUMBER (EIN).
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City's communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.
DCWP's General Counsel Division seeks a Clerical Associate** / Mediator and Intake Specialist to be a member of a collaborative team of employees engaged in mediating consumer complaints by negotiating with consumers and businesses for equitable resolutions on behalf of both parties. The Mediator and Intake Specialist's responsibilities will include but are not limited to:
-Communicating and interacting with consumers and businesses on consumer-related complaints;
-Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by DCWP;
-Maintaining Agency database and providing reports as needed;
-Performing data entry and inputting detailed, accurate notes in Agency's system(s) as needed;
-Providing timely follow-up and closure for each consumer complaint;
-Answering calls, and directing callers to appropriate channels in a timely manner;
-Delivering accurate, complete information to callers;
-Processing mail within assigned timeframes;
-Providing front desk reception coverage and assisting walk-in consumers with filing complaints;
-Preparing training materials, maintaining knowledge database, and training others as needed;
-Performing other tasks and assignments as directed.
Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Mediator and Intake Specialist jobs in New York, NY, United States
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