Engineer - Java

Phoenix, AZ, United States

**Description**

**You Lead the Way. Weve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

Global Services Group Technology (GSGT) is focused on delivering smart and frictionless customer and servicing experiences. Creating the best experiences for our customers through global servicing as well as digital experiences, powered by our channel frameworks and built the Amex Way.

Our technology enables the next generation of CCP servicing tools and platforms, digital capabilities across channels, and an integrated experience for our customers.

How will you make an impact in this role?

The successful candidate for this role will be responsible for developing and implementing cutting-edge AI solutions leveraging generative AI techniques and working with large-scale datasets. You will collaborate with cross-functional teams to design, develop, and deploy highly scalable and fault tolerant AI applications and models that drive innovation and enhance efficiency in customer servicing space. We are seeking a highly skilled and experienced Engineer I/II with expertise in Generative AI, AI/ML & Java to join our team.

**Responsibilities**

+ Develop and implement generative AI Applications using Java and leading industry tools and frameworks.

+ Collaborate with data scientists and engineers to design and optimize AI/ML solutions.

+ Conduct research and stay up-to-date with the latest advancements in generative AI and AI/ML technologies.

+ Analyze large-scale datasets to identify patterns, trends, and insights that can be leveraged for AI model development.

+ Optimize and fine-tune AI models to improve performance, accuracy, and efficiency.

+ Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.

+ Collaborate with software engineers to integrate AI models into existing servicing applications and ensure scalability and reliability.

+ Conduct code reviews and provide technical guidance and mentorship to junior team members.

+ Stay abreast of industry best practices and emerging trends in AI/ML, Java, and Python development.

+ Participate in cross-functional team meetings, brainstorming sessions, and knowledge sharing activities to foster innovation and continuous improvement.

+ Cloud Technology Utilization: Leverage cloud platforms for ML and data engineering solutions.

+ CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes.

+ Banking Data Expertise: Utilize knowledge of banking data for relevant data engineering tasks.

+ Working in Agile Environments: Experience with Agile methodologies and practices.

+ Problem-Solving and Troubleshooting: Strong analytical skills to solve problems and troubleshoot issues.

**Qualifications & Skills**

+ Degree in Computer Science with experience

+ Experience with Programming Languages: such as Java, Scala, and others.

+ Experience with Languages: Proficiency in programming languages such as Java, Vertx & Reactive framework and Python and others.

+ Experience in developing, hosting solutions on Google Cloud Platform- Google Cloud Storage , BigQuery and Vertex AI and leveraging GCP services for specific feature implementations

+ Knowledge in cloud computing technologies.

+ Experience in designing and building Micro services-based architecture for Real time pipelines

+ Hands-on experience with Kafka

+ Good knowledge and hands on experience in RDBMS and NoSQL databases such as Oracle, MSSQL, PostgreSQL, MongoDB, Casandra

+ Ability to create scalable, reliable, and efficient solutions that meet business requirements.

+ Docker and Kubernetes Proficiency: Proficient with containerization and orchestration using Docker and Kubernetes.

+ Continuous Learning: Commitment to staying updated with industry trends.

+ A problem solver, open to learning Should have experience in troubleshooting, optimizing, solutioning and keeping up with evolving technologies - as a leading member of the team

+ Data Security and PII Awareness: Knowledge of data security practices and regulations, focusing on securely handling Personally Identifiable Information (PII).

+ Application Design with Security Focus: Experience in designing applications with emphasis on server procurement, installation, and integrating security aspects like encryption.

+ Big Data Platform Proficiency: Skilled in working with Big Data platforms and Big Data lakes.

+ Ability to effectively communicate technical concepts to both technical and non-technical audiences.

+ Should have excellent problem-solving and analytical skills.

**Qualifications**

Salary Range: $85,000.00 to $150,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24007117