Outside Sales Representative - Service Sales
Wilmington, DE, United States
Job Details
Job Location
Hiller Wilmington - Wilmington, NC
Description
The Hiller Companies , a national leader in the fire protection and security industry, is hiring for Outside Sales.
The Outside Sales Representative is responsible for generating new business and supporting the growth of the service agreement business in the Fire & Life Safety field. Our goal is to prospect, provide customer solutions and collaborate with our technical Operations staff. Our sales team supports the overall service revenue growth strategy and plays a vital role in expanding Hiller's company market share.
Job Responsibilities :
Identify and pursue new business opportunities within the assigned territory or market segment.
Conduct market research to understand customer needs, industry trends, and competitor offerings.
Generate leads through networking, cold calling, referrals, and other sales strategies.
Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
Conduct regular site visits, review inspection reports, assess clients' fire protection needs and offer appropriate solutions.
Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
Prepare estimates, quote, follow up and close on sales opportunities.
Prepare regular sales reports, forecasts, and analyses for management review.
Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
Act as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
Monitor and evaluate sales performance against targets and implement corrective actions as necessary.
Other duties as assigned.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We have been in business for over 100 years, with locations across the United States, and we are growing!
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
We offer competitive pay and most employee benefits start from the first day of employment, including:
Medical, Dental & Vision Insurance
401(k) with fully vested employer matching funds
Company Paid & Voluntary Life Insurance
Voluntary Short Term & Long Term Disability Insurance
PTO
8 Paid Holidays
Qualifications
High School Diploma or GED is required; however, a Bachelor's degree in Business Administration, Marketing, Communications, Engineering, or similar discipline is preferred.
2+ years of experience in business to business service sales.
Experience selling service agreements to multiple levels of the customer's organization.
Preferred, but not required:
Working knowledge of common fire and life safety systems and equipment.
Knowledge, Skills and Capabilities:
Account development and strategic sales skills
Financial expertise to estimate and sell technical solutions and service offerings effectively.
Proficiency in using CRM software, MS Office Suite, and other sales tools.
Excellent interpersonal and communication skills, both verbal and written.
Ability to interact with both internal and external stakeholders.
Great customer service skills, self-motivated and entrepreneurial spirit.
Demonstrated negotiation and closing skills.
Ability to effectively present and communicate technical information to clients.
Must have good teamwork capabilities.
Must have strong organizational skills and be detail oriented.
Valid driver's license and willingness to travel extensively within the assigned territory.
Employee must be able to: Use a computer, telephone.
Sit and/or stand for several hours at a time.
Ability to learn and become familiar with building safety inspection codes and standards (NFPA and other industry regulations)
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